Given an Unexpected Result in the Amendment / Renewal Data Flow, Determine Investigations Paths That Will Resolve the Issue. CPQ-ADMINISTRATOR Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   In the CPQ amendment data flow, what is the purpose of the 'Amendment' quote type?

   • ATo modify an existing subscription's terms, such as quantity or price, while preserving the original subscription's history.
   • BTo create a completely new subscription without any relation to an existing one.
   • CTo renew a subscription for another term without changing any of its terms.
   • DTo cancel a subscription and remove all its records from the system.
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   When a renewal quote is missing a line that was present on the original subscription, which investigation path is most appropriate?

   • ACheck the subscription's end date to ensure it is correct.
   • BCheck the price book entries for the missing product.
   • CCheck the validation rules on the renewal quote object.
   • DCheck the field mappings between the subscription and the renewal quote.
   Reveal Solution Discussion Select an answer first
4. 3foundation · easy

   When investigating an unexpected result in a CPQ amendment, which of the following is a systematic first step?

   • ACheck the price book entries for the products on the amendment.
   • BCheck the validation rules on the subscription object.
   • CDelete the amendment and recreate it to see if the issue persists.
   • DReview the amendment quote and its line items to understand what was expected.
   Reveal Solution Discussion Select an answer first
5. 4expert · hard

   A renewal quote was generated with the correct lines, but the prices are all 10% higher than the subscription's current prices. The subscription prices were set by a manual override during the original sale. The admin suspects the renewal is using the price book instead of the subscription price. What is the most likely cause and investigation path?

   • AThe price book entry's list price was increased after the original sale.
   • BThe renewal quote's pricing method is set to 'Use Price Book', so the manual override is ignored.
   • CThe subscription's price was not saved correctly during the original sale.
   • DThe renewal opportunity's stage is causing a price recalculation.
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   An admin creates an amendment from a quote that adds a new product line. After syncing, the new line appears on the subscription but the subscription's end date changed unexpectedly. What should the admin investigate?

   • AThe validation rules on the subscription object that might restrict date changes.
   • BThe original quote's line item fields for any custom fields that might override the term.
   • CThe amendment's effective date and the subscription's term settings.
   • DThe price book entry for the new product to ensure it has a valid term.
   Reveal Solution Discussion Select an answer first