A field service company has a standard price book with list prices. They have a new major customer that requires a 10% discount on all parts. What is the most efficient way to set up pricing for this customer?

Edit the standard price book to apply the 10% discount to all products.

Create a new product with a discounted price and use that product for this customer.

Use a price rule to apply the discount when the customer is on the quote.

Create a custom price book with the discounted prices and assign it to the customer's account.

What is a potential impact of using an incorrect price book on a Field Service order?

The product's cost of goods sold will change

The technician's schedule will be updated

The inventory levels will be automatically adjusted

The order may be priced incorrectly, leading to billing errors

What does a price book entry in Salesforce represent?

A record that stores the cost of goods sold for a product

A record that defines the discount rules for a product

A record that tracks the inventory count of a product

A record that links a product to a price book with a specific price

A company is changing its pricing strategy and will increase the price of a product in 30 days. They want to continue selling at the current price until then. What should the administrator do to ensure the new price takes effect automatically?

Add a new price book entry with the new price and set its effective start date to 30 days from today.

Create a new price book with the new price and assign it to all accounts after 30 days.

Use a price rule to change the price based on the current date.

Edit the existing price book entry to the new price immediately.

When would a business most likely use a custom price book instead of the standard price book?

When they have only one product to sell

When they want to automatically update prices from a vendor catalog

When they need to offer different prices to different customer segments

When they want to eliminate the need for product records

SalesforceCertified Agentforce Field Service and Operations Consultant

Domain 7Objective 1

Given Business Requirements, Determine Price Book Model in Relation to Products AGENTFORCE-FIELD-SERVICE-CONSULTANT Practice Questions (Page 3)

Part of the MANAGE INVENTORY domain, which accounts for 17% of the AGENTFORCE-FIELD-SERVICE-CONSULTANT exam.

15questions here

3free pages

5concepts

17%of the exam

Questions 11–15

11application · medium
A field service company has a standard price book with list prices. They have a new major customer that requires a 10% discount on all parts. What is the most efficient way to set up pricing for this customer?
Select an answer first
12foundation · easy
What is a potential impact of using an incorrect price book on a Field Service order?
Select an answer first
13foundation · easy
What does a price book entry in Salesforce represent?
Select an answer first
14application · medium
A company is changing its pricing strategy and will increase the price of a product in 30 days. They want to continue selling at the current price until then. What should the administrator do to ensure the new price takes effect automatically?
Select an answer first
15foundation · easy
When would a business most likely use a custom price book instead of the standard price book?
Select an answer first

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