A company is introducing a new product line and wants to offer an introductory price for the first 90 days, then automatically revert to the standard price. What should the administrator do to support this requirement?

Create a price book entry with the introductory price and set an effective end date of 90 days from the start date.

Edit the standard price book entry to the introductory price and schedule a nightly job to change it back.

Create a new price book for the introductory period and manually switch the customer's price book after 90 days.

Use a price rule to override the price for the first 90 days, then delete the rule.

How do price books relate to products in Salesforce Field Service?

Products are linked to price books through price book entries

Price books are automatically generated from product categories

Price books replace the need for product records

Each product must belong to exactly one price book

How does the price book model affect the quoting process in Field Service?

It determines which products are available for the technician to install

It specifies the warehouse from which parts will be shipped

It controls the discount approval workflow

It defines the prices that appear on a quote for products and services

What is a key characteristic of the standard price book in Salesforce?

It can only be used by system administrators

It is automatically created for every Salesforce org

It is the only price book that can be used in Field Service

A field service organization wants to ensure that when a technician creates a work order and adds parts, the prices shown are the ones agreed upon in the customer's contract. What should the administrator configure to meet this requirement?

Assign the appropriate price book to the customer's account and ensure the work order uses that price book.

Set the price book on the product record to the contract price.

Create a price rule that overrides the price based on the work order type.

Use a custom price book and manually select it on every work order.

SalesforceCertified Agentforce Field Service and Operations Consultant

Domain 7Objective 1

Given Business Requirements, Determine Price Book Model in Relation to Products AGENTFORCE-FIELD-SERVICE-CONSULTANT Practice Questions (Page 2)

Part of the MANAGE INVENTORY domain, which accounts for 17% of the AGENTFORCE-FIELD-SERVICE-CONSULTANT exam.

15questions here

3free pages

5concepts

17%of the exam

Questions 6–10

6application · medium
A company is introducing a new product line and wants to offer an introductory price for the first 90 days, then automatically revert to the standard price. What should the administrator do to support this requirement?
Select an answer first
7foundation · easy
How do price books relate to products in Salesforce Field Service?
Select an answer first
8foundation · easy
How does the price book model affect the quoting process in Field Service?
Select an answer first
9foundation · easy
What is a key characteristic of the standard price book in Salesforce?
Select an answer first
10application · medium
A field service organization wants to ensure that when a technician creates a work order and adds parts, the prices shown are the ones agreed upon in the customer's contract. What should the administrator configure to meet this requirement?
Select an answer first

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