Task 7 Plan and Optimize Quality of Products/deliverables PMP Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   A project manager is documenting the quality requirements for a construction project. Which document should contain the specific quality standards and acceptance criteria for the project's deliverables?

   • AThe quality management plan
   • BThe requirements documentation
   • CThe project charter
   • DThe work breakdown structure (WBS)
   Reveal Solution Discussion Select an answer first
2. 17application · medium

   A medical device manufacturer is planning a new product launch. The project manager is defining quality requirements for the device's software component. The regulatory affairs team has confirmed that the device must comply with FDA cybersecurity guidelines, and the marketing team has requested a feature that automatically updates the device's firmware over the internet. The project sponsor is concerned about the cost of implementing the update feature. What should the project manager do first?

   • AReject the update feature because it will increase the cost of quality, and focus only on meeting the regulatory requirements.
   • BImplement the update feature immediately because it is a stakeholder requirement, and defer cybersecurity compliance until after the product launch.
   • CInclude the cybersecurity guidelines as mandatory quality requirements and document the update feature as a stakeholder requirement, then analyze the cost of quality for both.
   • DAsk the marketing team to provide a cost-benefit analysis for the update feature before including it in the quality requirements.
   Reveal Solution Discussion Select an answer first
4. 18application · medium

   A project manager is working on a project to develop a new mobile app for a healthcare provider. The app will handle patient data, and the project must comply with HIPAA regulations. The product owner has requested a feature that allows patients to share their health data with third-party apps. The project manager needs to define quality requirements. What should the project manager do?

   • AAsk the product owner to provide a cost-benefit analysis for the data-sharing feature before including it in the quality requirements.
   • BImplement the data-sharing feature as requested, and address HIPAA compliance after the app is developed.
   • CReject the data-sharing feature because it may increase the cost of quality.
   • DInclude HIPAA compliance as a mandatory quality requirement and document the data-sharing feature as a stakeholder requirement, then analyze the cost of quality for the feature.
   Reveal Solution Discussion Select an answer first
5. 19foundation · easy

   Which cost category is an example of a prevention cost in the cost of quality?

   • ATraining team members in quality procedures
   • BReworking a defective deliverable
   • CTesting a sample of finished products
   • DProcessing a customer complaint
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6. 20application · medium

   A manufacturing project manager is planning quality for a new product line. The team has identified that the cost of rework is high, and the project sponsor wants to reduce overall quality costs. The project manager is considering investing in better training for the production staff. What should the project manager do?

   • AIncrease appraisal activities to catch defects before they reach the customer, rather than investing in training.
   • BOutsource production to a lower-cost supplier to reduce quality costs.
   • CReduce quality activities to save money and accept a higher rate of defects.
   • DInvest in training because prevention costs are typically lower than failure costs in the long run.
   Reveal Solution Discussion Select an answer first