Task 2 PMI-PBA Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A business analyst is identifying stakeholders for a project that will introduce a new employee self-service portal. The project sponsor has identified the HR director and the IT manager as key stakeholders. During a preliminary meeting, the business analyst learns that the payroll team will be significantly affected and that the union representative has expressed concerns. What should the business analyst do next?

   • AAdd the payroll team and union representative to the stakeholder register and analyze their influence and impact.
   • BWait until the requirements phase to involve the payroll team and union representative.
   • CAsk the sponsor to decide whether the payroll team and union representative should be included.
   • DFocus on the HR director and IT manager because they have the authority to approve the project.
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2. 12foundation · easy

   What is the primary basis for determining the appropriate level of stakeholder engagement?

   • AThe stakeholder's job title
   • BThe stakeholder's years of experience
   • CThe stakeholder's influence, impact, and needs
   • DThe stakeholder's availability during business hours
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4. 13application · medium

   A business analyst is analyzing stakeholders for a project and discovers that a key stakeholder has been labeled as 'neutral' in the attitude assessment. The stakeholder has high influence and high interest. What is the most appropriate engagement strategy?

   • AMonitor the stakeholder's attitude and only engage if it changes.
   • BKeep them satisfied by addressing their concerns as they arise.
   • CProvide them with information only when they request it.
   • DManage them closely and actively work to build a positive relationship.
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5. 14expert · hard

   A business analyst is defining the communication strategy for a project that has a geographically dispersed team and a stakeholder who is hard of hearing. The project requires frequent updates and collaboration. What is the most effective communication strategy to ensure inclusivity and effectiveness?

   • AUse a collaboration platform with written updates and provide captioned or transcribed video meetings.
   • BSchedule all meetings as video calls and rely on the chat feature for questions.
   • CCommunicate primarily through the project manager, who will relay information to the team.
   • DUse email as the primary communication method and schedule occasional video calls.
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6. 15expert · hard

   A business analyst is planning stakeholder engagement for a project with a tight budget. The project has a powerful stakeholder who is opposed to the change, a group of end users who are supportive but have low influence, and a regulatory body that requires formal reporting. The business analyst must balance the need to address the powerful stakeholder's opposition with the limited budget. What is the most effective engagement approach?

   • AUse low-cost methods like email updates for the powerful stakeholder to save budget.
   • BAllocate equal resources to all stakeholder groups to ensure fairness.
   • CFocus the budget on engaging the powerful stakeholder through one-on-one meetings and targeted communication.
   • DPrioritize the regulatory body's reporting requirements over the powerful stakeholder.
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