Task 2 PFMP Practice Questions (Page 7)

Questions 31–35

1. 31application · medium

   A portfolio manager is analyzing stakeholders for a portfolio that includes a new regulatory compliance project. The compliance officer has high influence and high interest. The legal team has moderate influence and high interest. The external auditors have low influence but high interest. The portfolio manager needs to tailor communication to these stakeholders. What should the portfolio manager do?

   • AAnalyze the stakeholders' needs and expectations to determine the appropriate communication approach for each.
   • BProvide the most detailed information to the external auditors because they have high interest.
   • CTreat all stakeholders the same and provide the same level of detail to each.
   • DFocus on the compliance officer and ignore the legal team and external auditors.
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2. 32foundation · easy

   What is the purpose of monitoring communication effectiveness?

   • ATo assess stakeholder understanding and satisfaction
   • BTo create a record of all communications
   • CTo ensure all stakeholders receive the same information
   • DTo reduce the frequency of communications
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4. 33foundation · easy

   Which activity is performed during the Identify Stakeholders process for portfolio management?

   • ADocumenting stakeholder feedback for future reference
   • BEvaluating the effectiveness of communication activities
   • CListing all individuals and groups that can affect or be affected by the portfolio
   • DDetermining the communication channels preferred by each stakeholder
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5. 34application · medium

   A portfolio manager is communicating with stakeholders who have different levels of technical expertise. The IT team understands technical jargon, while the finance team prefers non-technical language. The portfolio manager wants to ensure both groups understand the portfolio's progress. What should the portfolio manager do?

   • AUse non-technical language with all stakeholders to keep it simple.
   • BUse technical language with all stakeholders to ensure accuracy.
   • CSend the same technical report to all stakeholders and let them ask questions if needed.
   • DTailor the communication to use technical language with the IT team and non-technical language with the finance team.
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6. 35application · medium

   A portfolio manager is starting a new portfolio that includes projects in different business units. The portfolio manager has identified the key stakeholders, but is unsure if there are any other stakeholders who might be affected by the portfolio. What should the portfolio manager do to ensure all stakeholders are identified?

   • AReview the stakeholder register from similar past portfolios and update it with any new stakeholders.
   • BWait until the projects are underway and see who raises concerns.
   • CConduct a stakeholder analysis workshop with representatives from each business unit to brainstorm potential stakeholders.
   • DRely on the project managers to identify stakeholders for their projects and assume that covers the portfolio.
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