Knowledge Theme MSP-FOUNDATION-5TH-EDITION Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A programme has a lessons log that is only accessible to the Programme Management Office (PMO). Project teams are expected to submit lessons to the PMO. However, the Programme Manager notices that few lessons are being submitted. What is the most likely reason for this?

   • AThe Programme Manager has not mandated that lessons be submitted.
   • BThe project teams do not see the value in submitting lessons because they cannot access the log.
   • CThe project teams are too busy to submit lessons.
   • DThe lessons log is not technically sophisticated enough.
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2. 22expert · hard

   A programme is in its final tranche. The Programme Manager proposes to stop capturing lessons, arguing that there is little time left to benefit from them. The Senior Responsible Owner (SRO) disagrees, noting that lessons from the final tranche could benefit the business in its 'business as usual' state after the programme ends. What is the most compelling reason for the SRO to continue capturing lessons?

   • AIt is a mandatory MSP requirement to capture lessons until the programme closes.
   • BThe lessons could be valuable for the organization's future programmes and business operations.
   • CThe Programme Manager needs to demonstrate compliance with the knowledge theme.
   • DThe lessons log must be complete for the final programme review.
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4. 23application · medium

   A programme has a distributed team across multiple locations. The Programme Manager is concerned that lessons are not being shared effectively between locations. What is the most effective way to facilitate knowledge sharing in this context?

   • AEmail the lessons log to all team members after each update.
   • BUse a collaborative online platform where all team members can contribute to and access the lessons log.
   • CAppoint a single point of contact in each location to collect and forward lessons.
   • DHold a lessons-learned meeting at the end of each tranche at the programme's headquarters.
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5. 24application · medium

   A programme manager is establishing the knowledge theme for a large infrastructure transformation. The programme has multiple workstreams, and the Business Change Manager has expressed concern that lessons from early workstreams are not being applied by later ones. The programme manager wants to ensure that knowledge is actively used, not just stored. Which approach best supports this objective?

   • AEstablish a lessons workshop at each tranche boundary where workstream leads identify and agree actions from the lessons log.
   • BAppoint the Programme Manager as the single owner of the lessons log to ensure consistency.
   • CMaintain a comprehensive lessons log and require all workstream leads to review it monthly.
   • DCreate a detailed knowledge assets register and distribute it to all workstreams.
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6. 25application · medium

   A Programme Manager is reviewing the lessons log and notices that several lessons relate to issues with supplier engagement. The Programme Manager wants to ensure these lessons are addressed. What is the Programme Manager's primary role in this situation?

   • AUpdate the lessons log to reflect the Programme Manager's view of the issues.
   • BEscalate the lessons to the Senior Responsible Owner for a decision.
   • CEnsure the lessons are assigned to the appropriate owners and tracked to closure.
   • DPersonally resolve the supplier engagement issues.
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