Know How to Select and Use the Appropriate Methods and Techniques to Direct, Plan and Improve Value Streams and Practices. ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 6)

Questions 26–28

1. 26foundation · easy

   What is the main goal of optimizing workflow in a value stream?

   • ATo increase the number of steps in the process
   • BTo reduce the number of employees involved in the process
   • CTo automate every step in the process
   • DTo ensure efficient flow of work by eliminating bottlenecks
   Reveal Solution Discussion Select an answer first
2. 27foundation · easy

   Why is establishing feedback loops important for continuous improvement?

   • AThey provide information that helps adjust and improve value streams and practices
   • BThey replace the need for performance metrics
   • CThey ensure that no changes are ever made to the value stream
   • DThey allow the organization to ignore stakeholder input
   Reveal Solution Discussion Select an answer first
3. 28foundation · easy

   Which of the following is typically included in a value stream map?

   • AThe steps, flows, and stakeholders involved in delivering value
   • BThe organization's financial budget
   • CThe organization's marketing strategy
   • DThe personal goals of team members
   Reveal Solution Discussion Select an answer first