Selecting a User Experience Evaluation Method CT-UT Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   Which statement correctly describes the difference between formative and summative evaluation methods?

   • AFormative methods are always qualitative, while summative methods are always quantitative.
   • BFormative methods require a larger sample size than summative methods.
   • CFormative methods are conducted only after product release, while summative methods are conducted before release.
   • DFormative methods are used to improve the design during development, while summative methods assess the final product against requirements.
   Reveal Solution Discussion Select an answer first
2. 17expert · hard

   A UX team is evaluating a new feature for a mobile banking app. They have a high-fidelity prototype. They need to decide between a cognitive walkthrough and a heuristic evaluation. The team has two usability experts available for one day. The goal is to identify issues related to a user's first-time experience with the feature. Which method is more appropriate?

   • ACognitive walkthrough, because it focuses on the learnability of tasks for first-time users
   • BHeuristic evaluation, because it is faster and covers more principles
   • CA combination of both, but heuristic evaluation should be done first
   • DNeither, because expert methods are not suitable for this goal
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4. 18foundation · easy

   Which trade-off is most relevant when choosing between a moderated usability test and an unmoderated remote test?

   • AModerated tests provide richer qualitative data but are more resource-intensive; unmoderated tests are less resource-intensive but provide less detailed insights.
   • BModerated tests are always more accurate than unmoderated tests.
   • CUnmoderated tests are only suitable for final validation, not for early design.
   • DModerated tests cannot be conducted remotely.
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5. 19application · medium

   A software company has just released version 2.0 of its project management tool. The UX team wants to compare the new version's usability against version 1.0 to see if the redesign improved task efficiency. They have access to a pool of existing customers. Which evaluation approach is most suitable?

   • AA survey asking customers which version they prefer
   • BA heuristic evaluation of version 2.0
   • CFormative usability testing on version 2.0 only
   • DSummative usability testing with the same tasks and metrics for both versions
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6. 20application · medium

   A UX team is in the early concept phase for a new smart home app. They have several different design concepts and want to get quick feedback from potential users on which concept is most appealing and understandable. They have access to a small group of users for a short session. Which method is best suited for this?

   • AA field study observing users in their homes
   • BA heuristic evaluation of the concepts
   • CSummative usability testing on a fully developed prototype
   • DConcept testing with users showing them the different concepts
   Reveal Solution Discussion Select an answer first