A UX researcher is evaluating a complex software for professional video editors. The users are experts who are very busy and difficult to recruit. The researcher needs to understand the detailed workflow and identify usability issues that are specific to expert use. The budget is high, but the timeline is tight. Which method is most appropriate?

A small number of in-depth, moderated usability sessions with expert users

A heuristic evaluation by a non-expert in video editing

A survey of expert users about their feature preferences

A large-scale unmoderated study with many participants

A design team has a high-fidelity prototype of a new feature. They need to quickly identify the most severe usability issues before the next sprint. They have no budget for recruiting participants and only one day. Which method is the most practical choice?

A full-scale usability test with 15 external participants

Cognitive walkthrough by the design and development team

An A/B test on the live website

A UX team is redesigning a core workflow in an enterprise application. They have completed a round of formative testing and are now confident in the design. The product manager wants to know if the new design is 'good enough' to release compared to the old one. The team has a limited budget and needs a defensible answer. Which approach is most appropriate?

A summative usability test comparing task success and time on task between the old and new designs

A heuristic evaluation of the new design

Another round of formative testing with more participants

A product team is preparing to launch a redesigned e-commerce website. They need to demonstrate to stakeholders that the new design meets usability benchmarks for task success and efficiency. The design is final and the development is complete. Which evaluation method is most appropriate?

A cognitive walkthrough by the design team

Formative usability testing to explore new design ideas

Summative usability testing measuring task success, time on task, and errors

A card sorting exercise to understand information architecture

A design team has just completed the first low-fidelity wireframes for a new employee onboarding portal. They want to quickly check whether the overall navigation structure makes sense to new hires before investing in high-fidelity designs. They have access to five new employees for one hour each this week. Which approach is most appropriate?

A heuristic evaluation by the design team only

Summative usability testing to measure task completion rates against benchmarks

A large-scale survey to measure satisfaction with the current portal

Formative usability testing with the wireframes and task scenarios

Certified Tester Usability Testing

Domain 7Objective 2

Selecting a User Experience Evaluation Method CT-UT Practice Questions (Page 3)

Part of the Selecting Appropriate Methods domain, which makes up ~6% of our current practice bank. ISTQB does not publish an official question count, but from its 60-minute exam (~25–40 total, ~2–2 in this domain), expect 1–1 from this objective — we provide 21 practice questions to prepare you well beyond it. (estimate)

21questions here

5free pages

4concepts

Questions 11–15

11expert · hard
A UX researcher is evaluating a complex software for professional video editors. The users are experts who are very busy and difficult to recruit. The researcher needs to understand the detailed workflow and identify usability issues that are specific to expert use. The budget is high, but the timeline is tight. Which method is most appropriate?
Select an answer first
12application · medium
A design team has a high-fidelity prototype of a new feature. They need to quickly identify the most severe usability issues before the next sprint. They have no budget for recruiting participants and only one day. Which method is the most practical choice?
Select an answer first
13expert · hard
A UX team is redesigning a core workflow in an enterprise application. They have completed a round of formative testing and are now confident in the design. The product manager wants to know if the new design is 'good enough' to release compared to the old one. The team has a limited budget and needs a defensible answer. Which approach is most appropriate?
Select an answer first
14application · medium
A product team is preparing to launch a redesigned e-commerce website. They need to demonstrate to stakeholders that the new design meets usability benchmarks for task success and efficiency. The design is final and the development is complete. Which evaluation method is most appropriate?
Select an answer first
15application · medium
A design team has just completed the first low-fidelity wireframes for a new employee onboarding portal. They want to quickly check whether the overall navigation structure makes sense to new hires before investing in high-fidelity designs. They have access to five new employees for one hour each this week. Which approach is most appropriate?
Select an answer first

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Selecting a User Experience Evaluation Method CT-UT Practice Questions (Page 3)

Questions 11–15

A design team has a high-fidelity prototype of a new feature. They need to quickly identify the most severe usability issues before the next sprint. They have no budget for recruiting participants and only one day. Which method is the most practical choice?

A product team is preparing to launch a redesigned e-commerce website. They need to demonstrate to stakeholders that the new design meets usability benchmarks for task success and efficiency. The design is final and the development is complete. Which evaluation method is most appropriate?

Keep studying — Selecting Appropriate Methods