Selecting a User Experience Evaluation Method CT-UT Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   What is a primary limitation of using a heuristic evaluation compared to a usability test with real users?

   • AIt cannot identify potential usability issues.
   • BIt may not uncover issues that real users would encounter.
   • CIt is more expensive than usability testing.
   • DIt requires a large number of participants.
   Reveal Solution Discussion Select an answer first
2. 2expert · hard

   A product team must decide between a heuristic evaluation and a usability test for a new internal tool. The heuristic evaluation can be done in 2 days by an expert, while a usability test with 5 users will take 2 weeks. The team needs to find the most severe usability issues before a critical deadline. What is the most important factor in this decision?

   • AThe number of usability experts available
   • BThe cost of the usability lab
   • CThe preference of the development team
   • DThe trade-off between speed and the validity of findings from real users
   Reveal Solution Discussion Select an answer first
4. 3expert · hard

   A UX researcher is planning a study for a new e-commerce website. The target users are spread across three countries. The budget is sufficient for 12 participants. The goal is to identify usability issues with the checkout process. The researcher is considering between moderated remote testing and unmoderated remote testing. Which factor is most important in this decision?

   • AThe number of participants available
   • BThe total cost of the testing tool
   • CThe need for real-time probing and clarification of user behavior
   • DThe time zone differences
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   A project is in the final development stage with a limited budget and a tight deadline. Which evaluation method is most appropriate?

   • AA large-scale field study with 100 participants
   • BA moderated usability test in a lab with 20 participants
   • CA quick heuristic evaluation by usability experts
   • DA longitudinal diary study over six months
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   A government agency is updating a public-facing benefits application form. They have a very tight deadline and a limited budget. The primary goal is to identify the most critical usability problems that would prevent citizens from completing the form. They have access to a few internal staff who are not the target users. Which method is most efficient for this situation?

   • AA longitudinal field study with citizens over several weeks
   • BA large-scale survey of citizens' opinions
   • CHeuristic evaluation by usability experts
   • DA focus group with internal staff
   Reveal Solution Discussion Select an answer first