Selecting a User Experience Evaluation Method CT-UT Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   A usability test is planned to measure whether a new checkout process meets a target task completion rate of 95%. Which type of evaluation is this?

   • AHeuristic evaluation
   • BSummative evaluation
   • CA/B testing
   • DFormative evaluation
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   A usability team is deciding between a moderated lab test and an unmoderated remote test. Which criterion is most directly relevant to this choice?

   • AThe number of usability defects expected in the product
   • BThe need for direct observation of user behavior in a controlled environment
   • CThe color scheme of the user interface
   • DThe programming language used to develop the product
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A team is redesigning the checkout flow for a mobile banking app. They have a working interactive prototype and access to a usability lab with eye-tracking equipment. The product owner wants to identify specific usability problems and understand where users struggle visually before development starts. The team has two weeks and a budget for 8 participants. Which evaluation method best fits these goals and constraints?

   • AHeuristic evaluation by two internal experts
   • BUnmoderated remote usability testing with 20 participants
   • CModerated usability testing with eye-tracking in the lab
   • DA/B testing the prototype with live users in production
   Reveal Solution Discussion Select an answer first
5. 9expert · hard

   A UX team is at the end of a design sprint for a new feature. They have a working prototype and need to decide if the design is ready for development. The team has time for one more evaluation. The product owner wants a quick, cost-effective check that focuses on identifying any remaining critical issues. Which method is most appropriate?

   • AA full summative usability test with 20 users
   • BA quick heuristic evaluation by a usability expert
   • CA focus group to gather opinions on the design
   • DA field study to observe users in their natural environment
   Reveal Solution Discussion Select an answer first
6. 10expert · hard

   A UX researcher is evaluating a mobile app for a hospital's patients. The app is in late-stage development. The researcher needs to measure patient satisfaction and identify any remaining usability issues. The patients are diverse in age and tech literacy. The hospital has strict privacy regulations. Which approach is most appropriate?

   • AModerated usability testing in a private room at the hospital with a post-test satisfaction questionnaire
   • BA heuristic evaluation by the development team
   • CA focus group with patients to discuss their opinions
   • DAn unmoderated remote test on the patients' personal devices
   Reveal Solution Discussion Select an answer first