What is a key risk implication of operating an IT-enabled service that handles sensitive customer data?

The service may become too popular

The service may improve customer satisfaction

Data breaches could lead to regulatory penalties and reputational damage

The service may reduce operational costs

What does alignment between IT-enabled capabilities, processes, and services ensure?

That all capabilities are retired

That IT investments directly support business objectives and deliver value

That IT processes are fully automated

What is the primary purpose of the 'retirement' stage in the IT-enabled capability lifecycle?

To document the capability for future reference

To decommission the capability in a controlled manner and manage associated risks

To upgrade the capability to a newer version

To transfer the capability to another business unit

A retail bank is defining a new mobile payment capability. The project team has compiled a list of items: the mobile app software, the payment gateway contract, the customer authentication service, and the team of developers. The board asks which of these represents the IT-enabled capability itself. Which item should the team identify?

The customer authentication service

The ability to initiate and complete mobile payments

Which of the following is an example of an IT-enabled capability?

A database server that stores customer records

A network firewall that protects the perimeter

The ability to process online orders end-to-end

A software license for an ERP system

Certified in the Governance of Enterprise IT

Domain 4Objective 4

IT-Enabled Capabilities, Processes and Services CGEIT Practice Questions (Page 6)

Part of the Risk Optimization domain, which accounts for 19% of the CGEIT exam.

30questions here

6free pages

7concepts

19%of the exam

Questions 26–30

26foundation · easy
What is a key risk implication of operating an IT-enabled service that handles sensitive customer data?
Select an answer first
27foundation · easy
What does alignment between IT-enabled capabilities, processes, and services ensure?
Select an answer first
28foundation · easy
What is the primary purpose of the 'retirement' stage in the IT-enabled capability lifecycle?
Select an answer first
29application · medium
A retail bank is defining a new mobile payment capability. The project team has compiled a list of items: the mobile app software, the payment gateway contract, the customer authentication service, and the team of developers. The board asks which of these represents the IT-enabled capability itself. Which item should the team identify?
Select an answer first
30foundation · easy
Which of the following is an example of an IT-enabled capability?
Select an answer first

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