IT-Enabled Capabilities, Processes and Services CGEIT Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard

   A telecommunications company is planning to retire a legacy billing capability that has been replaced by a new cloud-based billing system. The legacy system contains historical billing data that must be retained for regulatory compliance. The governance board is concerned about the risk of data loss during the transition. What should the board require as the first step in the retirement process?

   • ATrain all billing staff on the new system before any data migration
   • BImmediately decommission the legacy system to reduce operational costs
   • CConduct a data retention and migration impact assessment
   • DMigrate all historical data to the new system without validation
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   A media company has an IT-enabled capability for content distribution. The capability is supported by a content delivery process and a streaming service. The company is facing high bandwidth costs and occasional service interruptions. The governance board wants to optimize the capability. Which strategy would best reduce risk and improve performance?

   • ACompress all content to reduce file sizes
   • BImplement a content delivery network (CDN) to reduce latency and bandwidth costs
   • CIncrease the number of origin servers to handle more traffic
   • DLimit the number of concurrent streams to reduce load
   Reveal Solution Discussion Select an answer first
4. 13expert · hard

   A hospital is implementing a new patient discharge process that involves multiple IT systems: the electronic health record (EHR), the pharmacy system, and the patient portal. The process is currently fragmented, leading to delays and medication errors. The hospital's IT governance committee wants to optimize the process. Which approach would best improve the process and reduce risk?

   • AIntegrate the EHR, pharmacy, and patient portal systems to enable seamless data flow
   • BAdd more staff to manually coordinate the discharge process
   • CCreate a paper-based backup for the discharge process
   • DDisable the patient portal to reduce complexity
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   Which strategy is most effective for optimizing an IT-enabled capability to reduce risk?

   • AOutsourcing the capability without oversight
   • BFreezing all changes to the capability
   • CImplementing continuous monitoring and improvement processes
   • DReducing the capability's functionality to minimize usage
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   What is a primary goal of optimizing IT-enabled processes for performance improvement?

   • ATo add more steps to the process for thoroughness
   • BTo make the process as complex as possible
   • CTo maximize the number of IT staff
   • DTo increase efficiency and reduce waste while maintaining or improving quality
   Reveal Solution Discussion Select an answer first