A user cannot install an app because the device's date and time are incorrect. Which of the following is the MOST likely reason for this issue?

The app is not available in the user's region.

The app store uses the device's date and time to verify security certificates.

The app store requires the correct date to display the app's release date.

An app update fails to download on a smartphone. Which of the following is the MOST likely cause?

The device's screen resolution is too low.

The device's Bluetooth is enabled.

The device does not have enough free storage space for the update.

The device's battery is fully charged.

Which of the following is the MOST appropriate way to manage storage on a mobile device to prevent performance issues?

Disable the device's location services.

Keep all apps installed to avoid reinstallation.

Regularly review and delete unnecessary files and apps.

An app on a smartphone frequently crashes when opened. Which of the following is the MOST likely cause?

The app is incompatible with the current operating system version.

The device's storage is completely full.

The device's screen resolution is too high.

A user reports that an app freezes during use. Which of the following is the MOST appropriate first step to resolve this issue?

Perform a factory reset of the device.

Increase the device's screen timeout.

Force stop the app and restart it.

CompTIAA+ Core 2

Domain 3Objective 2

Mobile Troubleshooting 220-1202 Practice Questions (Page 3)

Part of the Software troubleshooting domain, which accounts for 23% of the 220-1202 exam. CompTIA does not publish an official question count, but from its 90-minute exam (~35–60 total, ~8–14 in this domain), expect 3–5 from this objective — we provide 28 practice questions to prepare you well beyond it. (estimate)

28questions here

6free pages

10concepts

23%of the exam

Questions 11–15

11foundation · easy
A user cannot install an app because the device's date and time are incorrect. Which of the following is the MOST likely reason for this issue?
Select an answer first
12foundation · easy
An app update fails to download on a smartphone. Which of the following is the MOST likely cause?
Select an answer first
13foundation · easy
Which of the following is the MOST appropriate way to manage storage on a mobile device to prevent performance issues?
Select an answer first
14foundation · easy
An app on a smartphone frequently crashes when opened. Which of the following is the MOST likely cause?
Select an answer first
15foundation · easy
A user reports that an app freezes during use. Which of the following is the MOST appropriate first step to resolve this issue?
Select an answer first

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