A call to an external number fails, and you need to determine whether the issue is a translation pattern or a route pattern problem. You have access to both CDR and CMR records. Which approach would you use to diagnose the issue?

Analyze the CMR to check the voice quality of the call

Use the CLI to run 'show translation pattern'

Use RTMT to view the call trace and identify the translation pattern

Analyze the CDR to see the called number before and after translation, and the route pattern used

You are troubleshooting a call that is being routed to the wrong destination. You need to trace the call through the dial plan to see which patterns are being matched. Which RTMT tool would you use to perform this trace?

CallManager Trace and Log Central

After analyzing a CDR, you find that a call to an external number was routed to the wrong gateway. What corrective action would you take to fix this issue?

Update the route filter to allow more numbers

Modify the route pattern to point to the correct route list or gateway

Change the translation pattern to add a prefix

You need to trace a call that is being misrouted to an external destination. You have access to RTMT. Which steps would you take to trace the call and identify the misconfiguration?

Use Performance Monitor to view the call routing counters

Use Call Activity and Trace, select the call, and view the digit analysis trace

Use CDR Analysis and Reporting to view the call details

Use Log Central to collect all traces and manually search for the call

CiscoCertified Network Professional Collaboration

Domain 3Objective 4

3.4 Troubleshoot Misconfigured Dial Plan Issues Using Monitoring Tools 350-801 Practice Questions (Page 1)

Part of the On-Premises Call Control domain, which accounts for 30% of the 350-801 exam. Cisco does not publish an official question count, but from its 120-minute exam (~50–80 total, ~15–24 in this domain), expect 2–3 from this objective — we provide 22 practice questions to prepare you well beyond it. (estimate)

22questions here

5free pages

8concepts

30%of the exam

8 Concepts in This Objective

Dial plan misconfiguration symptoms
Monitoring tools overview
Using RTMT for dial plan troubleshooting
Using CLI for dial plan troubleshooting
Analyzing CDR and CMR records
Tracing calls with monitoring tools
Common dial plan misconfigurations
Corrective actions for dial plan issues

Questions 1–5

1application · medium
A call to an external number fails, and you need to determine whether the issue is a translation pattern or a route pattern problem. You have access to both CDR and CMR records. Which approach would you use to diagnose the issue?
Select an answer first
2application · medium
You are troubleshooting a call that is being routed to the wrong destination. You need to trace the call through the dial plan to see which patterns are being matched. Which RTMT tool would you use to perform this trace?
Select an answer first
3foundation · easy
After analyzing a CDR, you find that a call to an external number was routed to the wrong gateway. What corrective action would you take to fix this issue?
Select an answer first
4foundation · easy
Which CLI command would you use on CUCM to view the current status of the CallManager service and ensure it is running for call processing?
Select an answer first
5application · medium
You need to trace a call that is being misrouted to an external destination. You have access to RTMT. Which steps would you take to trace the call and identify the misconfiguration?
Select an answer first

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