CiscoCertified Network Professional Collaboration
Domain 6Objective 1
6.1 Troubleshoot Media Quality Issues Such as One-Way, Choppy Audio, Video Artifact 350-801 Practice Questions (Page 1)
Part of the Media and QoS domain, which accounts for 10% of the 350-801 exam. Cisco does not publish an official question count, but from its 120-minute exam (~50–80 total, ~5–8 in this domain), expect 1–2 from this objective — we provide 31 practice questions to prepare you well beyond it. (estimate)
31questions here
7free pages
7concepts
10%of the exam
Questions 1–5
- 1
Users report that audio quality degrades at 10:00 AM every day. The network team finds that a backup job starts at that time and saturates the WAN link. The voice traffic is marked EF and the backup is BE. The WAN router has LLQ configured for EF. Why is voice still affected?
Select an answer first - 2
A remote user reports one-way audio: they can hear the far end, but the far end cannot hear them. The user's phone is behind a NAT firewall. The call manager shows the call is connected with G.711. The user's phone has a private IP of 192.168.1.10. The call manager sees the phone's registered address as 192.168.1.10, not the public IP. What is the most likely cause?
Select an answer first - 3
A VoIP call traverses a congested WAN link. The router at the WAN edge is dropping voice packets. Which network element is most directly responsible for the media quality degradation?
Select an answer first - 4
Users report choppy audio during VoIP calls. Network monitoring shows no packet loss, but the jitter buffer is constantly adjusting. Which metric is most likely elevated?
Select an answer first - 5
A branch office reports intermittent choppy audio during calls. The branch connects to headquarters via a site-to-site VPN over the internet. The router CPU is at 90% during peak hours. The WAN link is 50 Mbps with 20% average utilization. What is the most likely cause of the audio quality issue?
Select an answer first
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