3.6 Configure Cisco Unity Connection 350-801 Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   Which feature of a call handler in Cisco Unity Connection allows callers to select options by pressing keys on their phone?

   • AMWI notifications
   • BSIP authentication
   • CMenu options
   • DMailbox quota
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2. 22foundation · easy

   In a SIP trunking integration, what is the role of the SIP trunk between Cisco Unity Connection and call control?

   • ATo authenticate users via LDAP
   • BTo provide web-based administration
   • CTo store voice messages
   • DTo carry voice and signaling for calls and MWI
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4. 23application · medium

   A user reports that their desk phone's Message Waiting Indicator (MWI) lamp does not turn on when they receive a new voicemail, but they can retrieve messages by dialing into the system. The administrator has verified that the user's mailbox is active and the phone is registered. Which configuration should the administrator check first to resolve this issue?

   • AVerify that the MWI on/off notification devices are correctly configured for the user's phone in Unity Connection.
   • BConfirm that the user's phone is assigned a directory number that matches the extension in Unity Connection.
   • CRebuild the Unity Connection database to refresh the MWI state for all users.
   • DCheck the phone's firmware version to ensure it supports the SIP MWI subscription method.
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5. 24application · medium

   A user has a desk phone and a softphone. The administrator wants the Message Waiting Indicator (MWI) lamp to light on both devices when a new voicemail arrives. What must be configured in Unity Connection to achieve this?

   • ACreate a second user account for the softphone and link it to the same mailbox.
   • BConfigure two notification devices for the user, one for each phone.
   • CConfigure a single notification device with the softphone's extension and enable the 'Also notify desk phone' option.
   • DEnable the 'MWI on all devices' setting in the user's Class of Service.
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6. 25expert · hard

   An organization has a main number that should route to the sales department during business hours, to the operator after hours, and to a specific sales representative if the caller enters their extension. The administrator has created three routing rules. How should the rules be prioritized to ensure correct call routing?

   • AAll rules should have the same priority, and Unity Connection will evaluate them in the order they were created.
   • BRule 1 (after hours) highest priority, Rule 2 (business hours) medium priority, Rule 3 (extension match) lowest priority.
   • CRule 1 (business hours) highest priority, Rule 2 (after hours) medium priority, Rule 3 (extension match) lowest priority.
   • DRule 1 (extension match) highest priority, Rule 2 (business hours) medium priority, Rule 3 (after hours) lowest priority.
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