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CiscoCertified Support Technician (CCST) IT Support

Domain 5Objective 3

5.3. Recognize How Company Policies and Confidentiality Guidelines Protect User Data. 100-140 Practice Questions (Page 5)

Part of the Common Threats and Preventions domain, which makes up ~12% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~2–4 in this domain), expect 1–1 from this objective — we provide 38 practice questions to prepare you well beyond it. (estimate)

38questions here
8free pages
6concepts

Questions 21–25

  1. 21application · medium

    A software company's source code repository contains both open-source libraries and proprietary code developed in-house. The proprietary code is considered a trade secret. A developer accidentally commits the proprietary code to a public repository. What is the immediate priority?

    Select an answer first
  2. 22application · medium

    A manufacturing company's R&D team creates a new alloy formula that gives their products a competitive advantage. The formula is stored in a shared folder accessible to all employees. According to data classification, what should the IT support team do?

    Select an answer first
  3. 23application · medium

    A support technician needs to send a file containing customer credit card numbers to a colleague in another department. The company's confidentiality guidelines require encryption for sensitive data in transit. What should the technician do?

    Select an answer first
  4. 24application · medium

    A company's marketing team asks IT to grant them access to a folder containing the company's upcoming product launch plans. The team argues they need the information to prepare promotional materials. The product launch plans are classified as confidential. What should IT do?

    Select an answer first
  5. 25application · medium

    A customer service representative receives a request from a customer to change the email address on their account. The customer provides the account number and the last four digits of their social security number. According to confidentiality guidelines, what should the representative do?

    Select an answer first
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