
CiscoCertified Support Technician (CCST) IT Support
Domain 5Objective 3
5.3. Recognize How Company Policies and Confidentiality Guidelines Protect User Data. 100-140 Practice Questions (Page 2)
Part of the Common Threats and Preventions domain, which makes up ~12% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~2–4 in this domain), expect 1–1 from this objective — we provide 38 practice questions to prepare you well beyond it. (estimate)
38questions here
8free pages
6concepts
Questions 6–10
- 6
A help desk technician is assisting a user who forgot their password. The technician asks for the user's employee ID and date of birth to verify identity. Which of the following best describes the employee ID and date of birth in this context?
Select an answer first - 7
A company has a document that contains the salaries of all employees. Which data classification category does this document fall under?
Select an answer first - 8
Which of the following is an example of PII that could be used to identify an individual?
Select an answer first - 9
A hospital receptionist needs to verify a patient's identity over the phone before sharing lab results. The patient provides their full name, date of birth, and the last four digits of their Social Security number. Which data elements should the receptionist treat as PII and protect accordingly?
Select an answer first - 10
A school district's IT support technician is helping a teacher who accidentally left a printed list of student names, birth dates, and free-lunch eligibility statuses on a shared printer. What should the technician advise the teacher to do first?
Select an answer first
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