Which of the following is a valid way for an agent to access Jira Service Management?

Only through the app switcher from another Jira product

Via the URL, from the Jira home page, or through the app switcher

Only through the direct URL of the service project

An agent, Hana, prefers to work in Japanese. She has just logged into Jira for the first time and the interface is in English. She wants to change the language of the entire Jira interface to Japanese. What should Hana do?

Use the browser's translation feature to translate the Jira interface to Japanese.

Change the language setting in her personal Jira profile preferences.

Change the language in the 'Project settings' for the service project she is working on.

Change the language in the 'System settings' as a Jira administrator.

An agent wants to see only the requests that are currently 'In Progress' and assigned to them. What is the most efficient way to do this?

Open each request individually to check its status

Use a queue that filters by status and assignee

Jira Service Management Agent Essentials (ACA-925)

Domain 1Objective 1

Navigate Jira Service Management ACA-925 Practice Questions (Page 5)

Part of the Navigation, Settings and Access domain, which makes up ~23% of our current practice bank.

25questions here

5free pages

8concepts

Questions 21–25

21foundation · easy
Which of the following is a valid way for an agent to access Jira Service Management?
Select an answer first
22application · medium
An agent, Hana, prefers to work in Japanese. She has just logged into Jira for the first time and the interface is in English. She wants to change the language of the entire Jira interface to Japanese. What should Hana do?
Select an answer first
23foundation · easy
Where in the Jira Service Management interface would an agent find the link to access the 'Project settings' for the current service project?
Select an answer first
24foundation · easy
An agent wants to see only the requests that are currently 'In Progress' and assigned to them. What is the most efficient way to do this?
Select an answer first
25foundation · easy
In a Jira Service Management project, which part of the interface typically contains the project-specific navigation links such as Requests, Queues, and Reports?
Select an answer first

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Navigate Jira Service Management ACA-925 Practice Questions (Page 5)

Questions 21–25

Which of the following is a valid way for an agent to access Jira Service Management?

An agent, Hana, prefers to work in Japanese. She has just logged into Jira for the first time and the interface is in English. She wants to change the language of the entire Jira interface to Japanese. What should Hana do?

Where in the Jira Service Management interface would an agent find the link to access the 'Project settings' for the current service project?

An agent wants to see only the requests that are currently 'In Progress' and assigned to them. What is the most efficient way to do this?

In a Jira Service Management project, which part of the interface typically contains the project-specific navigation links such as Requests, Queues, and Reports?

Keep studying — Navigation, Settings and Access