What is the primary purpose of the Opportunity object in Salesforce?

To track a potential sale that has been qualified and is being actively pursued

To record customer service issues and their resolution

To track marketing campaigns and their responses

To store information about a person who may be interested in your products

A company wants to track both the organizations they sell to and the individual people at those organizations. They also want to track deals with those organizations. Which three standard objects should they use together?

Contact, Opportunity, and Solution

Account, Contact, and Opportunity

A support manager wants to track the status of each customer issue (e.g., New, Working, Escalated, Closed) and also measure the average time to resolution. Which standard object and field combination should be used?

Solution object with the Status field

Case object with the Status field

Task object with the Status field

Opportunity object with the Stage field

A company has a complex B2B2C model. They sell software to businesses (Accounts), but the end users are individuals at those businesses (Contacts). They also sell directly to individual consumers. The admin wants to use a single standard object for all individuals. Which configuration should the admin use?

Use Contact for both B2B and B2C individuals, with Person Accounts enabled for B2C

Use Lead for B2C individuals and Contact for B2B individuals

Create a custom object for B2C individuals

Use Account for B2C individuals and Contact for B2B individuals

SalesforceCertified Platform Developer I

Domain 1Objective 3

Describe the Capabilities of the Core CRM Objects in the Salesforce Schema. PLATFORM-DEVELOPER-I Practice Questions (Page 2)

Part of the SALESFORCE FUNDAMENTALS domain, which accounts for 46% of the PLATFORM-DEVELOPER-I exam.

23questions here

5free pages

6concepts

46%of the exam

Questions 6–10

6foundation · easy
What is the primary purpose of the Opportunity object in Salesforce?
Select an answer first
7application · easy
A company wants to track both the organizations they sell to and the individual people at those organizations. They also want to track deals with those organizations. Which three standard objects should they use together?
Select an answer first
8application · easy
A marketing manager wants to see which of their email campaigns generated the most Opportunities, and also track the total revenue from those Opportunities. Which standard object should be linked to the Opportunities to enable this analysis?
Select an answer first
9application · easy
A support manager wants to track the status of each customer issue (e.g., New, Working, Escalated, Closed) and also measure the average time to resolution. Which standard object and field combination should be used?
Select an answer first
10expert · hard
A company has a complex B2B2C model. They sell software to businesses (Accounts), but the end users are individuals at those businesses (Contacts). They also sell directly to individual consumers. The admin wants to use a single standard object for all individuals. Which configuration should the admin use?
Select an answer first

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Describe the Capabilities of the Core CRM Objects in the Salesforce Schema. PLATFORM-DEVELOPER-I Practice Questions (Page 2)

Questions 6–10

What is the primary purpose of the Opportunity object in Salesforce?

A company wants to track both the organizations they sell to and the individual people at those organizations. They also want to track deals with those organizations. Which three standard objects should they use together?

A marketing manager wants to see which of their email campaigns generated the most Opportunities, and also track the total revenue from those Opportunities. Which standard object should be linked to the Opportunities to enable this analysis?

A support manager wants to track the status of each customer issue (e.g., New, Working, Escalated, Closed) and also measure the average time to resolution. Which standard object and field combination should be used?

Keep studying — SALESFORCE FUNDAMENTALS