Given a Set of Requirements, Determine the Appropriate Global and Object-Specific Actions and Action Layouts to Optimize the Salesforce Mobile Application User Experience. PLATFORM-APP-BUILDER Practice Questions (Page 3)

Questions 11–13

1. 11foundation · easy

   What is the purpose of an action layout in the Salesforce mobile app?

   • ATo specify which fields are visible on a record's detail page.
   • BTo define which actions appear and in what order on a record detail page or list view.
   • CTo determine the color scheme and branding of the mobile app.
   • DTo control which users can access the mobile app.
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2. 12foundation · easy

   What is the primary purpose of a global action in the Salesforce mobile app?

   • ATo display a list of recent records on the home page.
   • BTo automatically generate a PDF of the current record.
   • CTo restrict which records a user can view based on their profile.
   • DTo allow users to create records or perform tasks from anywhere in the app, regardless of the current record or list view.
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3. 13application · medium

   A support team uses the Salesforce mobile app to manage cases. They frequently need to change the case status, add a comment, and attach a file. They rarely need to edit other fields. The app builder wants to optimize the action layout on the Case record page to minimize taps and improve efficiency. Which action layout configuration best meets this requirement?

   • APlace all actions in the order they were created, with the most recent action first.
   • BUse the default action layout provided by Salesforce without modifications.
   • CPlace the Change Status, Add Comment, and Attach File actions at the top of the action layout, and remove or move less-used actions to the overflow menu.
   • DCreate a separate action layout for each user profile and assign it to the support team.
   Reveal Solution Discussion Select an answer first