Given a Set of Requirements, Determine the Appropriate Global and Object-Specific Actions and Action Layouts to Optimize the Salesforce Mobile Application User Experience. PLATFORM-APP-BUILDER Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   How do action layouts organize actions on the mobile user interface?

   • AThey group actions into a single menu, with the first few actions displayed as buttons and the rest under 'More'.
   • BThey display all actions in a random order each time the page loads.
   • CThey hide all actions unless the user taps a specific icon.
   • DThey place actions in a sidebar on the right side of the screen.
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A real estate company uses the Salesforce mobile app. Agents want to see the most important actions for a property record (e.g., Schedule Showing, Add Note) without scrolling, while still having access to less common actions. They also want the action order to be consistent across all property records. What should the app builder do to meet these requirements?

   • AUse the global action layout to arrange actions for all objects.
   • BCreate a separate action layout for each agent profile and assign it to the Property object.
   • CAdd the actions to the Property object's page layout in the desired order.
   • DCreate a custom action layout for the Property object and arrange the actions in the desired order, placing the most important actions first.
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   When arranging actions on a mobile action layout, what is the best practice for optimizing user experience?

   • APlace the least used actions first to encourage exploration.
   • BAlphabetize all actions to make them easier to find.
   • CPlace the most frequently used actions first so they appear as buttons without requiring extra taps.
   • DInclude as many actions as possible to provide all options at once.
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   Users need to quickly log a call from an Account record's detail page in the mobile app. Which action should be used?

   • AA global action for creating a task.
   • BA global action for logging a call.
   • CAn object-specific action on the Account object.
   • DA custom button on the Home page.
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   What is the key difference between a global action and an object-specific action?

   • AGlobal actions are available from any screen, while object-specific actions are only available on the detail or list views of that object.
   • BGlobal actions are only available in the Salesforce mobile app, while object-specific actions are only available in the web interface.
   • CGlobal actions can only be used by system administrators, while object-specific actions are available to all users.
   • DObject-specific actions can create records, while global actions cannot.
   Reveal Solution Discussion Select an answer first