A mobile action layout currently shows 10 actions on a record detail page. Users report that the most important action is hidden under 'More'. What is the best way to improve the layout?

Reorder the actions so the most important one appears first.

Move the 'More' menu to the top of the page.

Remove the least important actions from the layout to reduce the total number.

Increase the number of actions displayed as buttons.

A field service company uses the Salesforce mobile app. Technicians need to quickly access the 'Start Work', 'Add Part', and 'Complete Work' actions on a Work Order record. They rarely use other actions. The app builder wants to ensure these three actions are always visible without requiring a scroll. What should the app builder do?

Add the three actions to the Work Order page layout in the highlighted fields section.

Use the default action layout and rely on the 'More' menu to access the actions.

Create a custom action layout for the Work Order object and place the three actions at the top, moving other actions to the overflow menu.

Create a global action layout and add the three actions to it.

A sales team frequently needs to create a new opportunity from any screen in the mobile app. Which type of action should be configured?

A global action to create an opportunity.

A quick action on the Account object.

A custom button on the Opportunity list view.

An object-specific action on the Opportunity object.

Where would a user typically find and use a global action in the Salesforce mobile app?

On the record detail page of an account.

In the global action menu or from the navigation bar, accessible from any screen.

When would you choose an object-specific action over a global action?

When the action is only relevant to a particular object, such as 'Log a Call' on an Account record.

When the action should be hidden from users with a specific profile.

When the action requires a custom Lightning web component.

When the action needs to be available from any screen in the mobile app.

SalesforceCertified Platform App Builder

Domain 8Objective 2

Given a Set of Requirements, Determine the Appropriate Global and Object-Specific Actions and Action Layouts to Optimize the Salesforce Mobile Application User Experience. PLATFORM-APP-BUILDER Practice Questions (Page 1)

Part of the MOBILE domain, which accounts for 3% of the PLATFORM-APP-BUILDER exam.

13questions here

3free pages

5concepts

3%of the exam

Questions 1–5

1foundation · easy
A mobile action layout currently shows 10 actions on a record detail page. Users report that the most important action is hidden under 'More'. What is the best way to improve the layout?
Select an answer first
2application · medium
A field service company uses the Salesforce mobile app. Technicians need to quickly access the 'Start Work', 'Add Part', and 'Complete Work' actions on a Work Order record. They rarely use other actions. The app builder wants to ensure these three actions are always visible without requiring a scroll. What should the app builder do?
Select an answer first
3foundation · easy
A sales team frequently needs to create a new opportunity from any screen in the mobile app. Which type of action should be configured?
Select an answer first
4foundation · easy
Where would a user typically find and use a global action in the Salesforce mobile app?
Select an answer first
5foundation · easy
When would you choose an object-specific action over a global action?
Select an answer first

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