A nonprofit organization's fiscal year starts on October 1. They also operate in Canada and need to record donations in CAD. The administrator has already enabled multiple currencies. What else must be configured to ensure accurate fiscal-year reporting and currency conversion?

Change the corporate currency to CAD and set the fiscal year to January.

Set the fiscal year start month to October and add CAD with a conversion rate.

Create a custom report type to combine fiscal year and currency data.

Set the default locale for all users to English (Canada).

A support team works Monday through Friday, 9:00 AM to 5:00 PM in the America/Los_Angeles time zone. The administrator wants to ensure that support cases are only escalated during these hours. Which configuration should be used?

Create a workflow rule that sends an email only during business hours.

Set the organization's default time zone to America/Los_Angeles.

Configure a custom formula field to calculate business hours.

Create a Business Hours record with the specified schedule and time zone, and assign it to the escalation rule.

An administrator needs to set up a fiscal year that starts on October 1 and ends on September 30. Which Salesforce feature should be used to configure this?

Default Settings for locale and time zone

Fiscal Year settings in Company Information

In Salesforce, which currency is used as the base for all conversion rates when multiple currencies are enabled?

The currency of the first record created

SalesforceCertified Administrator

Domain 1Objective 1

Describe the Information Found in the Company Information (e.g., Fiscal Year, Business Hours, Currency Management, Default Settings). PLATFORM-ADMINISTRATOR Practice Questions (Page 3)

Part of the ORGANIZATION SETUP domain, which accounts for 3% of the PLATFORM-ADMINISTRATOR exam.

18questions here

4free pages

4concepts

3%of the exam

Questions 11–15

11application · medium
A nonprofit organization's fiscal year starts on October 1. They also operate in Canada and need to record donations in CAD. The administrator has already enabled multiple currencies. What else must be configured to ensure accurate fiscal-year reporting and currency conversion?
Select an answer first
12application · medium
A support team works Monday through Friday, 9:00 AM to 5:00 PM in the America/Los_Angeles time zone. The administrator wants to ensure that support cases are only escalated during these hours. Which configuration should be used?
Select an answer first
13foundation · easy
An administrator needs to set up a fiscal year that starts on October 1 and ends on September 30. Which Salesforce feature should be used to configure this?
Select an answer first
14foundation · easy
In Salesforce, which currency is used as the base for all conversion rates when multiple currencies are enabled?
Select an answer first
15foundation · easy
Which component is used to configure the days and times an organization is open for business, including holidays, in Salesforce?
Select an answer first

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