A community manager has a knowledge base with articles that are assigned to multiple topics. They want to ensure that when an article is assigned a new topic, it automatically appears on that topic's page without manual intervention. What should they do?

Use a batch job to re-index the topic page after each topic assignment.

Manually add the article to the topic page's related list.

Create a flow that assigns the topic to the article and then refreshes the topic page cache.

Ensure the article is published and the topic is visible to the community.

What is the benefit of mapping knowledge articles to topics in a community?

Articles are automatically published to all channels in the community.

Articles are automatically translated into the community's supported languages.

Articles are automatically assigned to the appropriate data category.

Articles become more discoverable when users browse or search by topic.

A community manager wants to verify that a knowledge article appears on the correct topic page after assigning it a topic. Which step should be taken to verify this?

Navigate to the topic page in the community and search for the article.

Review the article's data category.

Check the article's topic list in the article record.

Check the article's version history.

A community manager wants to allow members to create topics, but only within a specific category. How can this be achieved?

Use a validation rule on the topic object to restrict topics to a specific category.

Use a permission set to grant 'Create Topics' only to members with a specific profile.

Use topic visibility settings to restrict topic creation to a specific category.

This is not possible with standard Salesforce features.

SalesforceCertified Experience Cloud Consultant

Domain 3Objective 1

Determine Steps to Configure and Set up Topics, and Map to Associated Knowledge Articles. EXPERIENCE-CLOUD-CONSULTANT Practice Questions (Page 2)

Part of the COMMUNITY SETUP domain, which accounts for 22% of the EXPERIENCE-CLOUD-CONSULTANT exam.

11questions here

3free pages

4concepts

22%of the exam

Questions 6–10

6expert · medium
A community manager has a knowledge base with articles that are assigned to multiple topics. They want to ensure that when an article is assigned a new topic, it automatically appears on that topic's page without manual intervention. What should they do?
Select an answer first
7foundation · easy
What is the benefit of mapping knowledge articles to topics in a community?
Select an answer first
8application · medium
A community manager wants to verify that a knowledge article appears on the correct topic page after assigning it a topic. Which step should be taken to verify this?
Select an answer first
9expert · medium
A community manager wants to allow members to create topics, but only within a specific category. How can this be achieved?
Select an answer first
10foundation · easy
Which component is used to display a list of topics on a community page?
Select an answer first

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