Given a Scenario, Determine When It Is Appropriate to Include Custom Application Development or a Third-Party Application. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   What is a key long-term maintenance risk associated with custom code?

   • AThe code may become outdated and require ongoing updates by internal staff
   • BThe vendor may discontinue the product
   • CThe app may not integrate with future Salesforce releases
   • DThe subscription cost may increase
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   A sales operations manager needs a workflow that combines a unique approval chain, a custom pricing calculation, and a specialized dashboard that no standard Salesforce feature or AppExchange app provides. Which approach is most appropriate?

   • APurchase a third-party AppExchange app that offers similar functionality
   • BUse Salesforce Flow to automate the entire process without custom code
   • CBuild a custom application on the Salesforce platform
   • DConfigure standard Salesforce features to approximate the workflow
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   A sales manager needs to track opportunities and forecast revenue. Which approach is most appropriate before considering custom development?

   • AUse standard Salesforce opportunity management and forecasting features
   • BCreate a custom object to store opportunity data
   • CPurchase a third-party forecasting app
   • DBuild a custom application to track opportunities
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   A sales team needs a territory management feature that is available as a mature AppExchange app with good reviews and a low subscription cost. The app integrates easily with Salesforce and can be implemented quickly. Which factor most strongly supports choosing the third-party app?

   • AThe app meets the requirement and can be implemented quickly with low total cost
   • BThe app is mature and well-reviewed
   • CThe app has a low subscription cost
   • DThe app is from a well-known vendor
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   When evaluating a third-party application, which combination of factors is most important to consider?

   • ACost, time-to-implement, and alignment with existing Salesforce features
   • BThe number of users and the app's color scheme
   • CThe app's rating and the vendor's marketing materials
   • DThe app's release date and the vendor's office location
   Reveal Solution Discussion Select an answer first