Given a Scenario, Determine When It Is Appropriate to Include Custom Application Development or a Third-Party Application. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   A company uses a legacy ERP system that requires a complex integration with any new sales solution. Which consideration is most relevant when deciding between a custom app and a third-party app?

   • AThe number of features in the third-party app
   • BThe training time for end users
   • CThe compatibility of the third-party app with the legacy ERP system
   • DThe user interface design of the custom app
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   Before considering custom development, what should a consultant do first?

   • AEstimate the cost of custom development
   • BEvaluate whether standard Salesforce features or AppExchange solutions can fulfill the requirements
   • CContact third-party vendors for quotes
   • DDesign a custom data model
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   Which scenario would most likely lead to a decision to build a custom application rather than buy a third-party app?

   • AThe company has a limited budget and needs a quick solution
   • BThe requirements are unique and no third-party app can meet them without significant customization
   • CThe company wants to minimize long-term maintenance
   • DThe requirements are common and multiple AppExchange apps are available
   Reveal Solution Discussion Select an answer first
5. 9expert · hard

   A company has a unique sales methodology that requires a custom scoring model not available in any third-party app. They have a limited budget but a strong development team. The custom model is expected to give them a competitive advantage. What should the consultant recommend?

   • AUse a third-party scoring app and adapt the methodology to fit.
   • BDelay the project until a third-party app becomes available.
   • CBuild a custom scoring model because it provides a competitive advantage and is not available elsewhere.
   • DUse standard Salesforce scoring features.
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   When comparing the total cost of ownership (TCO) of a custom application versus a third-party app, which cost should be included?

   • AOnly the cost of internal resources
   • BOnly the initial purchase price
   • CInitial development or purchase cost, ongoing maintenance, and support costs
   • DOnly the subscription fees
   Reveal Solution Discussion Select an answer first