Given a Scenario, Determine When It Is Appropriate to Include Custom Application Development or a Third-Party Application. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   A company is considering a third-party app for a critical sales process. The app is relatively new and has limited reviews. The company has a small IT team that can handle minor issues but not complex code. What should the consultant recommend?

   • AEvaluate the app's support and update history before deciding.
   • BBuild a custom application to avoid dependency on a third-party vendor.
   • CProceed with the third-party app because it is faster to implement.
   • DUse standard Salesforce features instead of any third-party app.
   Reveal Solution Discussion Select an answer first
2. 2application · medium

   A startup has a limited budget and needs a sales tracking solution. They have no developers and need to launch in one month. The requirements are basic and can be met with standard Salesforce features. What should the consultant recommend?

   • ABuild a custom application using external developers.
   • BUse a spreadsheet to track sales instead of Salesforce.
   • CPurchase a third-party app from AppExchange.
   • DUse standard Salesforce features to track sales.
   Reveal Solution Discussion Select an answer first
4. 3application · medium

   A company needs to track sales team performance with dashboards and reports. They have Salesforce Enterprise Edition and a small budget. The requirements are standard and can be met with out-of-the-box features. What should the consultant recommend?

   • AUse a Flow to generate reports automatically.
   • BUse Salesforce's standard reports and dashboards.
   • CPurchase a third-party reporting app.
   • DBuild a custom dashboard application.
   Reveal Solution Discussion Select an answer first
5. 4foundation · easy

   A company is considering a custom application that requires two developers for six months and ongoing maintenance. Which resource impact is most significant compared to a third-party app?

   • AThe need for ongoing internal development resources for maintenance
   • BThe need for additional sales representatives
   • CThe need for more server hardware
   • DThe need for a larger marketing budget
   Reveal Solution Discussion Select an answer first
6. 5application · medium

   A company needs to manage sales contracts with approval processes and electronic signatures. They use Salesforce Enterprise Edition. The requirements are common and can be met with standard features and a well-known AppExchange app. The company has a limited budget. What should the consultant recommend?

   • AUse standard Salesforce approval processes and a third-party e-signature app.
   • BBuild a custom contract management module.
   • CPurchase a comprehensive third-party contract lifecycle management app.
   • DUse only standard Salesforce features without any third-party app.
   Reveal Solution Discussion Select an answer first