Explain the Use Cases and Implications for Implementing Person Accounts. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A nonprofit organization manages donors, some of whom are individuals and some are corporations. They want to track donations and interactions for both types of donors. What is the best way to model individual donors in Salesforce?

   • AUse contacts for individual donors and accounts for corporate donors, with no person accounts.
   • BUse a custom object for all donors.
   • CUse person accounts for individual donors and business accounts for corporate donors.
   • DUse business accounts for all donors and add a custom field for donor type.
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A financial services firm is planning to enable person accounts. They currently have a custom field on Contact called 'VIP Status' that they use for high-net-worth individuals. After enabling person accounts, where should they place this field to ensure it appears on person account records?

   • AOn a custom object related to both Account and Contact.
   • BOn the Account object, because person accounts are a type of Account.
   • COn both Account and Contact objects to ensure visibility.
   • DOn the Contact object, because person accounts are a type of Contact.
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   A company sells directly to individual consumers through an online storefront. They want to track each customer's personal details, purchase history, and service interactions in Salesforce. Which account model best fits this scenario?

   • ALeads only
   • BCustom objects for customers
   • CPerson accounts
   • DBusiness accounts with contacts
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   Before enabling person accounts in a Salesforce org, what must an administrator consider?

   • APerson accounts are only available in Enterprise Edition and above
   • BPerson accounts cannot be disabled once enabled, so the decision is permanent
   • CPerson accounts can be enabled and disabled at any time without data loss
   • DPerson accounts require a separate Salesforce instance
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A company is implementing person accounts and wants to ensure that the 'Salutation' field is available on person account records. What must be done?

   • ACreate a custom field for Salutation on the Account object.
   • BUse a formula field to display Salutation on the person account.
   • CEnable the Salutation field in the person account settings.
   • DAdd the Salutation field to the person account page layout.
   Reveal Solution Discussion Select an answer first