Explain the Methods for Populating and Maintaining Account and Contact Data Using Data Enrichment Tools. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   Which two categories of data are commonly enriched by account and contact data enrichment tools?

   • ALogin and session data
   • BFirmographic and demographic data
   • CTransactional and inventory data
   • DBackup and recovery data
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2. 2expert · hard

   A sales team has a data enrichment tool that appends email addresses to contact records. However, the tool sometimes appends generic emails (e.g., info@company.com) instead of personal emails. The team wants to prioritize personal emails. What should the admin configure?

   • AConfigure the tool to use a confidence score threshold and only accept emails with a high match score.
   • BSet the enrichment tool to only populate the email field if the existing value is blank.
   • CCreate a validation rule that rejects generic email domains.
   • DManually review and correct all enriched emails after each batch job.
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4. 3foundation · easy

   A consultant wants to add job titles and phone numbers to existing contact records. Which data enrichment approach is appropriate?

   • AUse a data visualization tool to generate contact details
   • BCreate a formula field that calculates job titles
   • CRun a data backup to restore missing contact fields
   • DMatch contacts by email domain and update contact fields with external data
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5. 4expert · hard

   A company uses a data enrichment tool that updates account records via a nightly batch job. Recently, sales reps have complained that the enrichment overwrites their manual notes in a custom field. The admin needs to maintain the automated enrichment but stop the overwrites. What should the admin do?

   • AConfigure the enrichment tool to exclude the custom field from its field mapping.
   • BDisable the nightly batch job and run enrichment only on demand.
   • CCreate a validation rule that prevents the enrichment tool from updating the custom field.
   • DChange the custom field to read-only for all users except admins.
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6. 5application · medium

   An admin wants to use a data enrichment tool to update account records, but only for accounts that have a specific custom field set to 'Active'. What should the admin do?

   • ACreate a report or list view of active accounts and run the enrichment on that segment.
   • BAsk the enrichment vendor to update all accounts and then manually revert inactive ones.
   • CRun the enrichment on all accounts and then filter out inactive ones.
   • DUse a validation rule to prevent enrichment on inactive accounts.
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