Explain the Methods for Populating and Maintaining Account and Contact Data Using Data Enrichment Tools. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 5)

Questions 21–24

1. 21expert · hard

   A company has a data enrichment tool that updates contact phone numbers. The tool uses a match rate of 80%. The sales team has noticed that some phone numbers are incorrect. The admin wants to reduce the number of incorrect updates while maintaining a reasonable volume of enrichment. What should the admin do?

   • ADisable the enrichment of phone numbers entirely.
   • BDecrease the match confidence threshold to 60%.
   • CKeep the threshold at 80% and manually review all updates.
   • DIncrease the match confidence threshold to 95%.
   Reveal Solution Discussion Select an answer first
2. 22expert · hard

   A company has a data enrichment tool that integrates with Salesforce via a connected app. The integration user has a profile that allows editing of all account fields. Recently, the enrichment tool accidentally updated account names to incorrect values. The admin wants to prevent this while still allowing the tool to update other fields. What should the admin do?

   • ACreate a permission set for the integration user that restricts field-level access to the account name field.
   • BDisable the connected app and use a different integration method.
   • CChange the integration user's profile to read-only for all account fields.
   • DUse a validation rule that prevents the account name from being changed by the integration user.
   Reveal Solution Discussion Select an answer first
4. 23foundation · easy

   How do data enrichment tools typically update Salesforce records automatically?

   • ABy manually exporting CSV files that users import
   • BBy using a web browser extension that edits records directly
   • CThrough an API integration that sends updates to Salesforce
   • DBy sending emails to Salesforce support
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   How do data enrichment tools help maintain accurate account and contact data over time?

   • ABy periodically refreshing records with updated external data
   • BBy creating duplicate records for each update
   • CBy deleting records that have missing fields
   • DBy locking records to prevent any changes
   Reveal Solution Discussion Select an answer first