Explain the Methods for Populating and Maintaining Account and Contact Data Using Data Enrichment Tools. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 4)

Questions 16–20

1. 16application · medium

   A company has a data enrichment tool that updates contact job titles. However, sales reps have manually corrected some job titles that the tool keeps overwriting. What should the admin do to prevent this?

   • AConfigure the tool to skip records that have been manually updated within a certain period.
   • BDisable the enrichment tool entirely to avoid any overwrites.
   • CChange the field's security settings to read-only for sales reps.
   • DRemove the job title field from the enrichment tool's mapping.
   Reveal Solution Discussion Select an answer first
2. 17foundation · easy

   Which practice is an example of using a data enrichment tool to maintain data accuracy?

   • AExporting data to a spreadsheet for archival
   • BScheduling a monthly enrichment job to update contact job titles and phone numbers
   • CCreating validation rules to block all edits
   • DManually reviewing each record once a year
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4. 18foundation · easy

   A sales team has a list of account names but lacks details like industry and employee count. Which method would populate these account fields using a data enrichment tool?

   • ARun a batch enrichment job that matches accounts by name and updates the missing fields
   • BCreate a workflow rule to generate the data
   • CUse a data backup tool to restore the missing fields
   • DManually type the data into each account record
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5. 19application · medium

   A marketing manager wants to enrich contact records with job titles and phone numbers before a campaign. The team has a data enrichment tool integrated with Salesforce. Which action should the manager take to ensure the enrichment is applied to the correct records?

   • ARun the enrichment tool on all contacts in the org to maximize data coverage.
   • BEnable the enrichment tool's automatic mode to update all contacts without review.
   • CAsk the IT team to write a custom API script to update each contact individually.
   • DCreate a list view of target contacts and run the enrichment tool on that list.
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6. 20expert · hard

   A company has a data enrichment tool that updates contact emails. The tool has a field mapping that maps the external 'email' field to the Salesforce 'Email' field. However, the company also has a custom field 'Personal_Email__c' that should be populated with personal emails. The admin wants to populate both fields. What should the admin do?

   • ACreate a formula field that copies the email field to the custom field.
   • BAdd a second field mapping from the external 'personal_email' field to the 'Personal_Email__c' field.
   • CUse a workflow rule to update the custom field after the enrichment.
   • DChange the existing mapping to write to the custom field instead of the standard field.
   Reveal Solution Discussion Select an answer first