Explain the Capabilities, Use Cases and Design Considerations When Implementing Orders. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   Which business scenario is a common use case for the Orders object?

   • ARecording customer support calls
   • BManaging marketing campaign responses
   • CStoring employee performance reviews
   • DTracking a one-time sale of products to a customer
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A company requires that all orders over $10,000 must be approved by a sales director before they can be activated. What should the admin implement?

   • AAn approval process on the Order object with an entry criterion of Total Amount > 10,000.
   • BA Flow that sends an email to the director and waits for a manual update.
   • CA custom button on the Order that submits the order for approval.
   • DA validation rule on the Order object that blocks activation unless the director's approval is recorded.
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   When creating an Order from an Opportunity, what is automatically copied to the Order?

   • AThe Opportunity’s Account, Contact, and Price Book
   • BThe Opportunity’s Stage and Probability
   • CThe Opportunity’s Tasks and Events
   • DThe Opportunity’s Owner and Created Date
   Reveal Solution Discussion Select an answer first
5. 9expert · hard

   A company uses Orders for both one-time sales and subscription billing. They want to automatically generate a renewal order when a subscription order's end date is reached. The Order object has a custom field 'End Date'. What is the most efficient way to automate this?

   • AUse an approval process to create the renewal order.
   • BCreate a record-triggered Flow on the Order object that fires when End Date is set.
   • CCreate a scheduled Flow that runs daily and queries orders where End Date is today and Status is Activated, then creates renewal orders.
   • DUse a workflow rule with a time-based action to create the renewal order.
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   In which of the following scenarios would you most likely use Orders?

   • AA lead is converted into a contact
   • BA customer subscribes to a monthly service
   • CA support case is escalated to a manager
   • DA marketing email is sent to a list of contacts
   Reveal Solution Discussion Select an answer first