Explain How the Ownership of Account and Contact Records Drive Visibility of Related Sales Information Such as Opportunities, Activities, Etc. AGENTFORCE-SALES-CONSULTANT Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   An administrator transfers a contact 'Sam Lee' from owner Kim to owner Alex. The contact is associated with the account 'Delta Inc', which is owned by Kim. After the transfer, what is the default visibility of the contact for Kim?

   • AKim loses access to the contact unless sharing rules, role hierarchy, or manual sharing grant access.
   • BKim retains access because she still owns the account.
   • CKim automatically becomes the contact's manager.
   • DKim retains access because she was the original owner.
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   An administrator transfers the account 'Nexus' from owner User1 to User2. The account has a related opportunity 'Nexus Deal' owned by User1. The org uses a Private sharing model with no role hierarchy. After the transfer, what is the default visibility of the opportunity for User2?

   • AUser2 can see the opportunity because they now own the account.
   • BUser2 can see the opportunity because the role hierarchy grants access.
   • CUser2 can see the opportunity because the sharing model is Private.
   • DUser2 cannot see the opportunity because the account transfer does not transfer opportunity ownership.
   Reveal Solution Discussion Select an answer first
4. 13application · medium

   In an org with a Public Read Only sharing model for accounts and a Private model for opportunities, the account 'Vertex' is owned by user A. User B, in a different role, can see the account but cannot see the related opportunity 'Vertex Deal'. What is the most likely reason?

   • AThe opportunity's Private sharing model restricts visibility to its owner and those granted access, regardless of account visibility.
   • BThe opportunity is inactive.
   • CThe account owner must manually share the opportunity with User B.
   • DUser B's role is below the opportunity owner's role in the hierarchy.
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   After an account is transferred to a new owner, what happens to the previous owner's visibility of the account and its related opportunities?

   • AThe previous owner retains full access because they were the original owner
   • BThe previous owner loses all access unless granted by sharing rules or other mechanisms
   • CThe previous owner retains access to the account but not the opportunities
   • DThe previous owner retains access to the opportunities but not the account
   Reveal Solution Discussion Select an answer first
6. 15application · medium

   A sales rep, Luna, owns the account 'Prism'. The related opportunity 'Prism Deal' is owned by a colleague, Max. Luna needs to see the opportunity's amount to prepare a quote. The org uses a Private sharing model. What should the administrator do to give Luna access to the opportunity?

   • AAdd Luna to the opportunity team with read access.
   • BChange the opportunity owner to Luna.
   • CSet the opportunity sharing model to Public Read Only.
   • DCreate a sharing rule to share the account with Luna's role.
   Reveal Solution Discussion Select an answer first