Task 2 Manage Conflicts PMP Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A project manager is starting a new project with a team that has never worked together. To minimize future conflicts, the project manager wants to establish clear expectations for behavior and interaction. What should the project manager do?

   • AConduct a team-building workshop to improve interpersonal relationships.
   • BFacilitate a session to develop a team charter with agreed-upon ground rules.
   • CSend an email to the team outlining the project's communication plan.
   • DCreate a detailed project schedule and assign tasks to each team member.
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2. 7application · medium

   A project manager is leading a virtual team with members in different time zones. During a meeting, one team member consistently interrupts others and dominates the conversation. The project manager wants to address this behavior and prevent it from recurring. What should the project manager do?

   • AIgnore the behavior to avoid embarrassing the team member in front of others.
   • BAsk the team to vote on whether the behavior is acceptable.
   • CRemove the team member from the meeting and assign them to a different task.
   • DPrivately remind the team member of the ground rules and the impact of their behavior.
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4. 8foundation · easy

   A project manager and a stakeholder disagree on the priority of a deliverable. To keep the project moving, they agree to a solution where each gives up something to reach a mutually acceptable middle ground. Which conflict resolution strategy does this describe?

   • ACollaborating
   • BCompromising
   • CForcing
   • DAccommodating
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5. 9application · medium

   A project manager has established ground rules that include respecting others' opinions and avoiding personal attacks. During a meeting, a team member makes a dismissive comment about another team member's idea, saying 'That's the stupidest thing I've ever heard.' The project manager needs to address this violation. What should the project manager do?

   • APublicly correct the team member and remind them of the ground rules.
   • BPause the meeting and privately address the comment with the team member.
   • CAsk the team to discuss the comment and decide on a consequence.
   • DIgnore the comment and continue the meeting to avoid escalating the situation.
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A project manager has established a team charter with ground rules that include respecting others' opinions and avoiding personal attacks. During a heated discussion, a team member makes a sarcastic comment that belittles another team member's idea. The project manager needs to address this violation. What should the project manager do?

   • AIgnore the comment and continue the discussion to avoid disrupting the meeting.
   • BPublicly reprimand the team member to set an example for the team.
   • CAsk the team to discuss the comment and decide on a consequence.
   • DPause the discussion and privately address the comment with the team member.
   Reveal Solution Discussion Select an answer first