Task 2 Manage Conflicts PMP Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   A project team is experiencing friction because two functional managers are both requesting the same senior developer for their deliverables during the same sprint. Which of the following is the most likely source of this conflict?

   • AScarce resources
   • BPersonal work style differences
   • CScheduling priorities
   • DDiffering stakeholder expectations
   Reveal Solution Discussion Select an answer first
2. 2application · medium

   A project manager is facing a conflict between two functional managers. One wants to prioritize a feature that is important to their department, while the other wants to prioritize a different feature. The project manager needs to resolve this conflict. What should the project manager do first?

   • AEscalate the conflict to the project sponsor for a decision.
   • BReview the project charter and scope statement to understand the project's objectives.
   • CDecide which feature is more important based on the project manager's judgment.
   • DAsk the functional managers to negotiate directly and come back with a solution.
   Reveal Solution Discussion Select an answer first
4. 3foundation · easy

   A team member consistently interrupts others during meetings, violating a ground rule. What is the project manager's first step in managing this violation?

   • AAddress the behavior privately with the team member
   • BImmediately escalate the issue to the project sponsor
   • CPublicly reprimand the team member in the meeting
   • DIgnore the behavior to avoid conflict
   Reveal Solution Discussion Select an answer first
5. 4application · medium

   A project team is divided over whether to use a cloud-based solution or an on-premises solution for a new system. The project manager has analyzed the conflict and found that the cloud solution is more cost-effective, but the on-premises solution is preferred by the IT department for security reasons. The project manager needs to resolve this conflict. What should the project manager do?

   • AAsk the project sponsor to make the final decision.
   • BChoose the on-premises solution to satisfy the IT department.
   • CChoose the cloud solution because it is more cost-effective.
   • DFacilitate a meeting to explore a hybrid solution that addresses both cost and security concerns.
   Reveal Solution Discussion Select an answer first
6. 5foundation · easy

   What is the goal of taking corrective action when a ground rule is violated?

   • ATo document the violation for performance reviews
   • BTo remove the team member from the project
   • CTo punish the team member for breaking the rule
   • DTo rectify the violation and maintain a respectful team culture
   Reveal Solution Discussion Select an answer first