Task 5 PMI-PBA Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A BA is planning performance improvements for the business analysis process. The BA has noticed that requirements often contain ambiguities that lead to rework. The BA wants to implement a metric that will help reduce ambiguity. Which metric would be most effective?

   • APercentage of requirements that pass peer review on the first attempt
   • BNumber of requirements elicitation sessions held
   • CNumber of stakeholders who attend requirements reviews
   • DAverage time to elicit a requirement
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2. 2foundation · easy

   What is the primary purpose of determining the business analysis approach?

   • ATo define the project's scope and objectives
   • BTo select the appropriate methodology and techniques for eliciting, analyzing, and managing requirements
   • CTo identify the tools and software needed for the project
   • DTo determine the budget for business analysis activities
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4. 3expert · hard

   A BA is planning stakeholder engagement for a project to implement a new time-tracking system. The project sponsor is the VP of Finance, who is the primary funder. The end users are administrative staff who have been vocal about the current system's inefficiencies. The BA has limited time and budget for engagement activities. The sponsor wants to minimize disruption to the staff's work. What should the BA do to balance the sponsor's concerns with the need for user input?

   • ADefer all user engagement until after the system is built to avoid any disruption during the project.
   • BConduct a series of focus groups with the administrative staff to gather detailed requirements, even if it takes time away from their work.
   • CUse a combination of a brief online survey for all staff and targeted interviews with a few representative users to gather input with minimal disruption.
   • DRely primarily on the sponsor's input and a review of existing documentation to define requirements, and involve users only for validation.
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5. 4expert · hard

   A BA is planning stakeholder engagement for a project that will affect multiple departments. The BA has identified the following stakeholders: the IT director (high power, high interest), the HR manager (high power, low interest), the end users (low power, high interest), and the external vendor (low power, low interest). The BA has limited resources for engagement. What should the BA do to manage engagement effectively?

   • AEngage the end users and external vendor closely, and keep the IT director and HR manager informed.
   • BEngage all stakeholders equally to ensure no one feels left out.
   • CEngage the IT director and end users closely, keep the HR manager satisfied, and monitor the external vendor.
   • DFocus only on the IT director and HR manager because they have the power to influence the project.
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6. 5application · medium

   A business analyst (BA) is assigned to a project to replace a legacy claims-processing system. The BA has identified the IT team, claims adjusters, and compliance officers as key stakeholders. During planning, the BA learns that the claims adjusters are unionized and have a history of resisting changes to their workflow. The compliance officers have the authority to approve or reject any requirement that affects regulatory reporting. What should the BA do to plan stakeholder engagement effectively?

   • AInclude all stakeholders in every decision and communication to ensure transparency and buy-in.
   • BDefer stakeholder engagement planning until after the requirements are elicited to avoid biasing the stakeholders' input.
   • CFocus engagement efforts primarily on the compliance officers because they have formal approval authority, and provide the adjusters with only status updates.
   • DCreate a stakeholder engagement plan that includes tailored communication and collaboration strategies for each stakeholder group, with special attention to the adjusters' concerns and the compliance officers' approval authority.
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