Task 3 PMI-PBA Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A business analyst has recommended a new customer relationship management (CRM) system to the executive team. The VP of Sales is excited about the new system, but the VP of IT is concerned about integration with existing systems. The CFO is concerned about the total cost of ownership. The meeting is ending, and the CEO asks for a decision. What should the business analyst do?

   • ASummarize the concerns and propose a follow-up meeting to address them.
   • BAsk the CEO to approve the recommendation based on the VP of Sales' support.
   • CChange the recommendation to a different system that may address the concerns.
   • DDeclare the recommendation approved because the VP of Sales supports it.
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   A business analyst is analyzing whether a proposed solution can be implemented given the organization's current technology, staff skills, and budget. Which type of feasibility is being assessed?

   • ATechnical feasibility
   • BOperational feasibility
   • CSchedule feasibility
   • DEconomic feasibility
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   Which of the following is a key criterion for comparing alternative solution approaches?

   • AThe color scheme of the user interface
   • BThe project manager's preference
   • CThe number of stakeholders involved
   • DThe solution's alignment with business goals
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   A business analyst has compared two solutions for a new CRM system: a cloud-based SaaS and an on-premises installation. The SaaS option is cheaper and faster to deploy, but the IT director is concerned about data residency. The sales team prefers the SaaS option for its mobile access. The business analyst has prepared a recommendation for the SaaS option, but the IT director has not yet agreed. What should the business analyst do to obtain stakeholder agreement?

   • ASchedule a meeting with the IT director to discuss the data residency concern and explore mitigations.
   • BProceed with the SaaS implementation since the sales team supports it.
   • CChange the recommendation to the on-premises solution to satisfy the IT director.
   • DEscalate the issue to the project sponsor to override the IT director.
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   Which of the following is an example of a risk that a business analyst should document during needs assessment?

   • AThe project will use the existing customer database
   • BThe solution must be implemented by the end of the fiscal year
   • CThe solution must comply with industry standards
   • DThe vendor may not deliver the required software on time
   Reveal Solution Discussion Select an answer first