Task 2 PMI-PBA Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   A business analyst is assessing how much power each stakeholder has to affect the project's direction and how much the project's outcomes affect them. What is this assessment called?

   • AStakeholder identification
   • BStakeholder engagement strategy
   • CStakeholder influence and impact analysis
   • DStakeholder communication needs assessment
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2. 17application · medium

   A business analyst is starting a project to replace a legacy customer relationship management (CRM) system. The project sponsor has provided a list of executives and department heads to include as stakeholders. However, the analyst knows that the daily users of the CRM and the IT help desk staff who support it will be significantly affected. What should the analyst do first to ensure a comprehensive stakeholder list?

   • AWait until requirements elicitation begins and let stakeholders self-identify during interviews.
   • BConduct a stakeholder analysis workshop with the sponsor's list to identify additional affected parties and their influence.
   • CAsk the IT department to provide a list of all system users and treat that as the complete stakeholder set.
   • DUse the sponsor's list as the definitive stakeholder register and proceed with planning.
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4. 18application · medium

   In a global project, the business analyst has stakeholders in different time zones. The project sponsor prefers weekly email updates, while the development team wants daily stand-up meetings. The analyst needs to ensure effective communication. What should the analyst do?

   • AHold daily stand-up meetings at a time convenient for the development team and share minutes with the sponsor.
   • BCreate a communication plan that outlines the frequency, format, and channel for each stakeholder group based on their preferences.
   • CUse a single communication method, such as email, for all stakeholders to ensure consistency.
   • DAsk the project manager to decide the communication approach for all stakeholders.
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5. 19application · medium

   A business analyst is starting a project to implement a new expense reporting system. The initial stakeholder list includes the finance director, the IT manager, and the accounts payable team. However, the analyst realizes that employees who submit expense reports are also affected. What should the analyst do to ensure these employees are properly considered?

   • AExclude the employees because they are not part of the approval process for the system.
   • BAdd a representative group of employees who submit expense reports to the stakeholder list and assess their influence and impact.
   • CAssume the accounts payable team can represent the needs of all employees who submit reports.
   • DWait until the system is built and then train the employees on how to use it.
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6. 20application · medium

   A business analyst is defining the roles and responsibilities of stakeholders for a data migration project. The IT team will perform the technical migration, the data owners will validate the data, and the project sponsor will approve the final results. The analyst needs to document these roles. What should the analyst create?

   • AA communication plan that outlines how often each stakeholder will receive updates.
   • BA stakeholder register that lists each stakeholder's name, title, and contact information.
   • CA project charter that states the project's objectives and high-level scope.
   • DA RACI matrix that specifies who is responsible, accountable, consulted, and informed for each analysis activity.
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