A business analyst is validating requirements for a new customer loyalty program. One requirement proposes a points-based system that rewards customers based on purchase frequency. The marketing team loves it, but the finance team is concerned about the cost of rewards. The BA must ensure the requirements align with business goals. What should the BA do?

Approve the requirement because marketing supports it

Reject the requirement because finance is concerned about cost

Facilitate a meeting with marketing and finance to discuss the value of the loyalty program against the cost and explore alternative reward structures

Defer the requirement to a later release to avoid the conflict

PMIProfessional in Business Analysis

Domain 3Objective 2

Task 2 PMI-PBA Practice Questions (Page 5)

Part of the Analysis domain, which accounts for 35% of the PMI-PBA exam. PMI does not publish an official question count, but from its 240-minute exam (~95–160 total, ~33–56 in this domain), expect 4–7 from this objective — we provide 21 practice questions to prepare you well beyond it. (estimate)

21questions here

5free pages

9concepts

35%of the exam

Questions 21–21

21expert · hard
A business analyst is validating requirements for a new customer loyalty program. One requirement proposes a points-based system that rewards customers based on purchase frequency. The marketing team loves it, but the finance team is concerned about the cost of rewards. The BA must ensure the requirements align with business goals. What should the BA do?
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Task 2 PMI-PBA Practice Questions (Page 5)

Questions 21–21

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