Mitigate Communication Issues Effectively as They Emerge PMI-CP Practice Questions (Page 6)

Questions 26–30

1. 26application · medium

   After identifying a communication gap in status reporting, a project manager creates an action plan. Which element is essential to ensure the plan is effective?

   • AA clear owner for each action item and a specific due date
   • BA general goal to improve communication within the team
   • CA summary of the communication gap and its impact
   • DA list of all possible communication tools available to the team
   Reveal Solution Discussion Select an answer first
2. 27foundation · easy

   Which situation suggests a culture issue may be emerging?

   • AA stakeholder from a different region expresses discomfort with the communication style
   • BA stakeholder asks for clarification on a technical detail
   • CA stakeholder provides feedback in a different format than requested
   • DA stakeholder misses a meeting due to a scheduling conflict
   Reveal Solution Discussion Select an answer first
4. 28application · medium

   In a multinational project, a project manager notices that team members from one region rarely speak up during video conferences, while others dominate the discussion. The manager suspects a cultural issue is affecting communication. What is the first step to address this?

   • APrivately check in with the quieter team members to understand their perspective
   • BAssume the quieter members are not interested and focus on the active ones
   • CSend a memo encouraging all team members to participate more
   • DImplement a strict speaking rotation for all meetings
   Reveal Solution Discussion Select an answer first
5. 29application · medium

   During a project update meeting, a senior stakeholder from finance repeatedly questions the project's budget allocation, showing signs of skepticism. The project manager needs to influence this stakeholder and gain their support. Which technique is most appropriate?

   • AChange the subject to project schedule to avoid confrontation
   • BReassure the stakeholder that the budget is under control without providing details
   • CAsk the stakeholder to trust the project manager's experience
   • DUse a visual dashboard that clearly maps budget spend to project milestones
   Reveal Solution Discussion Select an answer first
6. 30expert · hard

   A project manager needs to gain buy-in from two different stakeholder groups. One group is data-driven and wants detailed metrics, while the other is relationship-driven and prefers personal interaction. The manager has limited time to prepare. What is the most effective approach?

   • AUse a single, balanced presentation that includes both data and personal stories
   • BTailor separate communication approaches for each group based on their preferences
   • CFocus on the data-driven group first, as they are more likely to be persuaded by facts
   • DAsk the relationship-driven group to trust the project manager's judgment
   Reveal Solution Discussion Select an answer first