Manage Stakeholders Effectively PMI-CP Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   During the implementation of a new customer relationship management (CRM) system, the project team encounters a technical issue with data migration. The team is frustrated and unsure how to proceed. The project manager has access to a subject matter expert (SME) from the vendor. What should the project manager do to support the team?

   • AEscalate the issue to senior management and wait for their decision.
   • BTell the team to solve the issue themselves using online forums.
   • CArrange a working session with the vendor SME to troubleshoot the migration issue.
   • DChange the data migration approach to avoid the issue.
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2. 2foundation · easy

   What is the primary consideration when making organizational recommendations for Advanced Work Packaging (AWP) implementation?

   • AReducing the number of team members to save costs
   • BAssigning all decision-making to the project manager
   • CEnsuring the team has the latest software tools
   • DAligning the team structure with AWP work packages and workflows
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4. 3foundation · easy

   What is a key responsibility of a project manager when supporting the team during technology implementation?

   • APerforming all technical tasks personally
   • BFocusing solely on budget and schedule
   • CAvoiding involvement to let the team work independently
   • DProviding necessary resources and guidance
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5. 4application · medium · select all that apply

   During the implementation of a new enterprise resource planning (ERP) system, the project team is facing challenges with data migration and user adoption. The project manager wants to support the team effectively. Which of the following actions should the project manager take? (Select all that apply.)

   • AIgnore the challenges and hope the team resolves them on their own.
   • BCreate a support channel where team members can raise issues and get quick responses.
   • CAssign a mentor from the vendor to assist with data migration issues.
   • DTell the team to work overtime until the issues are resolved.
   • EProvide additional training sessions for the team on the new system.
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6. 5application · medium

   A project to implement an enterprise resource planning (ERP) system is underway. The project team has strong functional consultants but lacks expertise in the specific ERP module being deployed. The project manager needs to ensure the team can accomplish the required work. What should the project manager do?

   • AProceed with the current team and rely on vendor documentation.
   • BAsk the vendor to provide free training to the existing team.
   • CHire a specialist contractor with proven experience in that ERP module.
   • DAssign the most experienced functional consultant to lead the module implementation.
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