Manage Stakeholders Effectively PMI-CP Practice Questions (Page 4)

Questions 16–20

1. 16expert · hard

   A project team is developing a new product for a global market. The team is diverse, with members from cultures that value hierarchy and others that value egalitarianism. During brainstorming, junior members from hierarchical cultures are reluctant to share ideas in front of senior members. The project manager wants to foster innovation. What should the project manager do?

   • ASeparate the team into cultural groups for brainstorming to avoid conflict.
   • BAsk junior members to submit ideas directly to the project manager.
   • CEncourage senior members to share their ideas first to set an example.
   • DUse anonymous idea submission and then discuss ideas without attributing them to individuals.
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2. 17application · medium

   A project manager is leading a cross-functional team to implement a new project management information system. The IT director has high influence but low interest, the finance manager has moderate influence and high interest in cost control, and end users have low influence but high interest in usability. The project manager needs to establish a communication strategy. What should the project manager do first?

   • AConduct a stakeholder analysis to assess each stakeholder's power, interest, and influence.
   • BDevelop a detailed communication plan with specific messages for each stakeholder group.
   • CSchedule a kickoff meeting to introduce the system and gather initial feedback.
   • DCreate a stakeholder engagement assessment matrix to track current vs desired engagement levels.
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4. 18foundation · easy

   What is the main goal of developing a communication strategy?

   • ATo minimize the number of meetings held during the project
   • BTo satisfy the project sponsor's preferences exclusively
   • CTo ensure stakeholders receive the right information at the right time in the right format
   • DTo document all project decisions for legal purposes
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5. 19application · medium

   A project team is working on a new product development initiative. The team members come from different cultural backgrounds, and some are hesitant to share unconventional ideas due to fear of criticism. The project manager wants to foster innovation. What should the project manager do?

   • AEncourage team members to submit ideas anonymously through an online suggestion box.
   • BEstablish a 'no-blame' culture where all ideas are welcomed and discussed without judgment.
   • CLimit brainstorming sessions to members from similar cultural backgrounds to reduce conflict.
   • DAssign a team leader to evaluate all ideas and present only the best ones to the team.
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6. 20expert · hard

   During the implementation of a new project management tool, the project team is struggling with the transition. Some team members are resistant to change, and the tool's configuration is not meeting the team's needs. The project manager has identified that the tool's customization options are limited. The team has requested additional training, but the budget for training is exhausted. What should the project manager do to support the team?

   • AReplace the tool with a more customizable one, even though it will cost more.
   • BTell the team to adapt to the tool as it is, since the budget is exhausted.
   • CReallocate budget from other project activities to fund additional training.
   • DWork with the vendor to explore configuration options and provide internal guidance to the team.
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