A project manager is facing resistance from a stakeholder who is concerned about the project's impact on their team's workload. The stakeholder has the power to delay the project. Which approach is most likely to overcome this resistance?

Reassure the stakeholder that the workload impact will be minimal without providing specifics

Escalate the issue to the stakeholder's manager to force compliance

Present the project's benefits in a large group meeting to build peer pressure

Engage the stakeholder in a one-on-one meeting to understand their specific concerns and co-create a mitigation plan

A project manager notices that stakeholders in a remote team frequently miss critical updates despite regular email distribution. The manager wants a mechanism that actively surfaces gaps before they escalate. Which approach best addresses this?

Ask stakeholders to confirm receipt of each email manually

Implement a weekly pulse survey with targeted follow-up questions on recent communications

Move all communication to a single group chat channel

Increase the frequency of email updates to twice weekly

What is a high-impact communication technique for influencing stakeholders?

Focusing on technical details to demonstrate expertise

Using the same message for all stakeholders to ensure consistency

Delivering the message only through formal channels

Tailoring the message to the audience's interests and values

In a global project, a project manager observes that team members from a high-context culture are giving indirect feedback, while those from a low-context culture are direct. This is causing misunderstandings. What is the first step the manager should take to identify the culture issue?

Ignore the differences and focus on project tasks

Facilitate a team discussion about communication styles and preferences

Assume the indirect feedback is a sign of disengagement

Mandate that all communication be direct and explicit

Which technique is most effective for gaining buy-in from stakeholders?

Using persuasive language without supporting evidence

Relying on authority and position to compel agreement

Presenting data and facts in a compelling story

Providing a lengthy detailed report

PMIConstruction Professional (PMI-CP)

Domain 2Objective 3

Mitigate Communication Issues Effectively as They Emerge PMI-CP Practice Questions (Page 2)

Part of the Stakeholder Engagement domain, which accounts for 30% of the PMI-CP exam.

32questions here

7free pages

7concepts

30%of the exam

Questions 6–10

6application · medium
A project manager is facing resistance from a stakeholder who is concerned about the project's impact on their team's workload. The stakeholder has the power to delay the project. Which approach is most likely to overcome this resistance?
Select an answer first
7application · medium
A project manager notices that stakeholders in a remote team frequently miss critical updates despite regular email distribution. The manager wants a mechanism that actively surfaces gaps before they escalate. Which approach best addresses this?
Select an answer first
8foundation · easy
What is a high-impact communication technique for influencing stakeholders?
Select an answer first
9application · medium
In a global project, a project manager observes that team members from a high-context culture are giving indirect feedback, while those from a low-context culture are direct. This is causing misunderstandings. What is the first step the manager should take to identify the culture issue?
Select an answer first
10foundation · easy
Which technique is most effective for gaining buy-in from stakeholders?
Select an answer first

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