A project manager needs to convince a skeptical executive to approve additional funding for a critical project phase. The executive is known for valuing data and concise presentations. Which communication technique is most likely to gain buy-in?

Prepare a one-page executive summary with key metrics, risks, and a clear recommendation

Send a lengthy email with all supporting documentation

Rely on the project team's enthusiasm to persuade the executive

Give a detailed 30-minute presentation covering all project aspects

What is a key communication approach to overcome stakeholder resistance?

Using technical jargon to demonstrate expertise

Presenting only the benefits and ignoring concerns

Limiting communication to written updates

Actively listening to concerns and addressing them transparently

A project manager notices that a team member from a culture that values hierarchy is not contributing ideas in meetings where senior managers are present. The manager suspects this is a culture issue. However, the manager also needs to ensure all voices are heard to meet project objectives. What is the most effective way to address this?

Publicly encourage the team member to share their ideas in the meeting

Ignore the issue and rely on the team member to contribute when they are comfortable

Privately ask the team member for their ideas and share them anonymously in the meeting

Change the meeting format to ensure everyone speaks in turn

What is a critical element of an action plan to resolve a communication gap?

Including a budget for communication tools

Listing all possible communication issues

Describing the project's overall communication strategy

Assigning a responsible person for each action

Which communication approach is most effective for gaining support from a resistant stakeholder?

Avoiding the stakeholder until they accept the project

Sending a formal memo outlining the project benefits

Engaging in a one-on-one dialogue to understand their perspective

Deferring all questions to the project sponsor

PMIConstruction Professional (PMI-CP)

Domain 2Objective 3

Mitigate Communication Issues Effectively as They Emerge PMI-CP Practice Questions (Page 4)

Part of the Stakeholder Engagement domain, which accounts for 30% of the PMI-CP exam.

32questions here

7free pages

7concepts

30%of the exam

Questions 16–20

16application · medium
A project manager needs to convince a skeptical executive to approve additional funding for a critical project phase. The executive is known for valuing data and concise presentations. Which communication technique is most likely to gain buy-in?
Select an answer first
17foundation · easy
What is a key communication approach to overcome stakeholder resistance?
Select an answer first
18expert · hard
A project manager notices that a team member from a culture that values hierarchy is not contributing ideas in meetings where senior managers are present. The manager suspects this is a culture issue. However, the manager also needs to ensure all voices are heard to meet project objectives. What is the most effective way to address this?
Select an answer first
19foundation · easy
What is a critical element of an action plan to resolve a communication gap?
Select an answer first
20foundation · easy
Which communication approach is most effective for gaining support from a resistant stakeholder?
Select an answer first

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