A business analyst is working on a project where the development team has a different understanding of a requirement than what the business stakeholders intended. This has led to rework and delays. What should the business analyst do to prevent this from happening in the future?

Send a memo to the business stakeholders asking them to be more precise in their requirements

Create a more detailed requirements document and distribute it to all stakeholders

Schedule regular requirement review meetings with both business and technical stakeholders

Ask the development team to work independently and only ask questions if necessary

A business analyst is working on a project where the development team and the marketing team have conflicting interpretations of a key requirement. The business analyst needs to facilitate a shared understanding and align both teams on the intended feature. What is the most effective approach?

Escalate the conflict to the project sponsor and let them decide the final interpretation

Schedule a joint meeting with both teams to discuss the requirement and clarify the intended behavior

Send both teams the original requirement document and ask them to reconcile their differences independently

Update the requirement to a more generic statement that both teams can accept

A business analyst is documenting requirements for a new system. The project has a diverse group of stakeholders, including some who are not familiar with technical terminology. What is the most effective way for the business analyst to communicate the requirements to ensure understanding?

Use plain language and visual models to explain the requirements

Use technical jargon to be precise and avoid ambiguity

Only communicate with the technical team and let them inform the business stakeholders

Send the requirements document and ask stakeholders to ask questions if they have any

A business analyst is documenting requirements for a system that will be used by both internal employees and external customers. The requirements are complex and involve sensitive data. The business analyst needs to communicate the requirements to a diverse audience, including technical developers, legal advisors, and customer representatives. What is the most effective communication strategy?

Create tailored communication materials for each stakeholder group, highlighting relevant aspects

Create a single comprehensive document and distribute it to all stakeholders

Only communicate with the technical team and let them handle the rest

Hold a single meeting with all stakeholders and present the requirements

A business analyst is the primary liaison between business stakeholders and the technical team. What is a key benefit of the business analyst maintaining clear and consistent communication?

It reduces the need for stakeholder engagement

It guarantees that all requirements are implemented without changes

It ensures that the technical team makes all decisions independently

It helps prevent misunderstandings about project scope and requirements

Certified Associate in Project Management

Domain 4Objective 2

Task 2 Determine How to Conduct Stakeholder Communication. CAPM Practice Questions (Page 3)

Part of the Business Analysis Frameworks domain, which accounts for 27% of the CAPM exam. PMI does not publish an official question count, but from its 180-minute exam (~70–120 total, ~19–32 in this domain), expect 3–5 from this objective — we provide 19 practice questions to prepare you well beyond it. (estimate)

19questions here

4free pages

2concepts

27%of the exam

Questions 11–15

11application · medium
A business analyst is working on a project where the development team has a different understanding of a requirement than what the business stakeholders intended. This has led to rework and delays. What should the business analyst do to prevent this from happening in the future?
Select an answer first
12application · medium
A business analyst is working on a project where the development team and the marketing team have conflicting interpretations of a key requirement. The business analyst needs to facilitate a shared understanding and align both teams on the intended feature. What is the most effective approach?
Select an answer first
13application · medium
A business analyst is documenting requirements for a new system. The project has a diverse group of stakeholders, including some who are not familiar with technical terminology. What is the most effective way for the business analyst to communicate the requirements to ensure understanding?
Select an answer first
14expert · hard
A business analyst is documenting requirements for a system that will be used by both internal employees and external customers. The requirements are complex and involve sensitive data. The business analyst needs to communicate the requirements to a diverse audience, including technical developers, legal advisors, and customer representatives. What is the most effective communication strategy?
Select an answer first
15foundation · easy
A business analyst is the primary liaison between business stakeholders and the technical team. What is a key benefit of the business analyst maintaining clear and consistent communication?
Select an answer first

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