Task 3 Demonstrate an Understanding of Project Roles and Responsibilities. CAPM Practice Questions (Page 5)

Questions 21–25

1. 21expert · hard

   A project team is experiencing conflict because the project sponsor has been giving direct instructions to team members, bypassing the project manager. The team is confused about priorities and the project manager's authority is being undermined. The project manager has tried to discuss this with the sponsor, but the sponsor believes they are just being helpful. What is the most effective approach for the project manager to take?

   • AImplement a communication plan that requires all sponsor requests to go through the project manager.
   • BAsk the team to ignore the sponsor's instructions until the project manager confirms them.
   • CEscalate the issue to the sponsor's manager to enforce the project manager's authority.
   • DUse emotional intelligence to understand the sponsor's perspective and find a mutually agreeable way to work together.
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2. 22foundation · easy

   When a project manager performs project tasks alongside team members, which role is the project manager fulfilling?

   • AWorking member
   • BNegotiator
   • CListener
   • DInitiator
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4. 23foundation · easy

   In which project manager role does the project manager actively listen to team members' concerns and help them reach a consensus?

   • AInitiator
   • BNegotiator
   • CFacilitator
   • DCoach
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5. 24application · medium

   A project manager is leading a project that is behind schedule. The project manager has a detailed schedule and is tracking progress closely. However, the team seems unmotivated and is not putting in extra effort to catch up. What approach would best combine management and leadership to address this situation?

   • AHold a team meeting to discuss the challenges and collaboratively develop a plan to get back on track.
   • BReport the schedule issue to the sponsor and ask for more resources.
   • CUse the project management plan to enforce the schedule and require the team to work overtime.
   • DOffer a bonus to the team if they meet the revised deadline.
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6. 25foundation · easy

   What is the primary role of the project sponsor in relation to the project team?

   • ATo approve every change request before the team can proceed
   • BTo directly manage the daily activities of each team member
   • CTo perform the technical work of the project alongside the team
   • DTo provide guidance and support, and to help remove obstacles that are beyond the team's authority
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