Examers.io
ExamsOrganizationsHow it worksPricingHelp & FAQ
Sign inStart free
PeopleCert logo

ITIL 4 Foundation

Domain 1Objective 3

1.3 Describe the Key Concepts of Service Relationships ITIL-4-FOUNDATION Practice Questions (Page 6)

Part of the Understand the key concepts of service management domain, which accounts for 12.5% of the ITIL-4-FOUNDATION exam. PeopleCert does not publish an official question count, but from its 60-minute exam (~25–40 total, ~3–3 in this domain), expect 1–1 from this objective — we provide 27 practice questions to prepare you well beyond it. (estimate)

27questions here
6free pages
9concepts
12.5%of the exam

Questions 26–27

  1. 26foundation · easy

    Which of the following correctly describes the difference between a customer and a user in a service relationship?

    Select an answer first
  2. 27foundation · easy

    What is a service interaction in the context of a service relationship?

    Select an answer first
Finished these 2 questions?

Review the revealed explanations, or continue through the curriculum.

No more pagesBack to ITIL-4-FOUNDATION

Keep studying — Understand the key concepts of service management

Full ITIL-4-FOUNDATION curriculum →Every domain, objective & concept — with linked practiceITIL-4-FOUNDATION exam overview →ITIL 4 Foundation

Other objectives in Understand the key concepts of service management

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by PeopleCert. “ITIL-4-FOUNDATION” is a trademark of its owner, used for identification only.